Yourgi Director of Operational Growth

Destination Pet, LLC•Prior Lake, TX

34d•$170,000 - $200,000•Remote

About The Position

Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! LOCATION: REMOTE REPORTS TO: VP of Growth and Operations PAY: $170K - $200k + 20% Bonus TRAVEL: 5% -15%

Requirements

10+ years of experience in Operations, BizOps, Strategy & Ops, Growth, Analytics, or similar roles.
Bachelor’s degree in Marketing, Business, Economics, or a related field.
Proven experience scaling B2C two-sided marketplaces and/or e-commerce businesses.
Strong background in startup or early-stage / entrepreneurial environments.
Comfortable with an “all hands on deck” and startup mentality – no task is too difficult or too easy for you to take on individually.
Excellent analytical skills and comfort working directly with data to drive decisions.
Track record of leading complex, cross-functional initiatives from idea to impact.
Clear, confident communicator who can align teams and influence senior stakeholders.

Nice To Haves

Experience in local services, on-demand, or supply-constrained marketplaces.
Familiarity with experimentation platforms, lifecycle marketing tools, and modern analytics stacks.
Experience with pricing, incentives, promotions, or marketplace balancing mechanisms.
Background working closely with Product and Engineering teams on growth initiatives.

Responsibilities

Build and own the growth playbook for a two-sided marketplace focused on the supply side - including core metrics, KPIs, and execution rhythms.
Define and execute growth hacking and tactics to drive bookings and revenue acceleration and report on your progress.
Translate growth strategy into quarterly plans, OKRs, and prioritized roadmaps.
Be an instrumental player in generating supply in the 20 new launch markets we’re expanding to in 2026.
Partner with cross-functional leaders to drive growth across: Provider acquisition, onboarding, utilization, quality, and retention Marketplace balance, liquidity, and local density
Design and lead a structured experimentation program, increasing test velocity and ensuring learnings are scaled.
Own growth reporting and analytics, delivering clear insights and recommendations to senior leadership.
Support pricing, incentives, promotions, and provider programs with strong measurement discipline.
Improve end-to-end provider journeys through funnel analysis and cross-functional execution.
Build scalable processes, tools, and documentation as the business grows.