Director of Online Operations - Remote

Blue Cliff College • Metairie, LA

1d • Remote

About The Position

Under the direction of the Campus Director, the Director of Online Operations, is responsible for administering and coordinating online programs; implements, manages, and oversees program launches, term starts and finishes, communication plans and information flow, and regulatory requirements; assesses and improves processes for efficiency and scale.

Requirements

• Bachelors degree in business or related area; master's degree preferred
• Five (5) years of progressively responsible experience in business analysis, operational analysis, process management or related area
• A strong background in education including continuing education programs and developing and managing educational programming.
• Proficiency with online technology. Canvas a plus.
• Knowledge of educational curriculum and programming with the ability to apply data analysis and evaluation techniques.
• Demonstrated expertise in the design and evaluation of curriculum services.
• Knowledge of how to formulate and articulate policies, procedures, expectations, and practices.
• High level of integrity and professionalism.
• Capacity and willingness to accept duties with initiative and resourcefulness.
• Strong analytical, problem-solving, mathematical/statistical, time management and organizational skills.
• Excellent communication and interpersonal telephone skills.
• Excellent oral and written communication skills.
• Proven track record of successful performance results and sales accountability.

Responsibilities

• Oversees online program operations and develops and improves processes for efficiency and scale.
• Increases student enrollment by monitoring and coordinating online program admissions, registration, and retention.
• Leads new online program launches, coordinating faculty and administrative offices to obtain market research and to develop curriculum maps, budget, and accreditation materials.
• Oversee term starts and finishes, tracking, analyzing, reporting, and resolving issues related to course development and revision, student orientations, enrollment, and student progress, advisement, and retention.
• Oversees operations to ensure compliance with college policies and regulatory standards.

Benefits

• Health, dental, and vision insurance
• Life and disability insurance
• Critical illness, accident, and hospital indemnity insurance
• Pet insurance and pet discount program
• 401(k) plan
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Director