Director of Nursing

Healthcare Outcomes Performance Co. (HOPCo)•Danbury, CT

13d

About The Position

The Director of Nursing is responsible for providing leadership and resource support to improve the effectiveness of a Musculoskeletal Specialty Hospital within a larger Acute Care Facility. In doing so, this vital leader will have oversight and influence over the nursing and patient care services including the floors and the operating rooms dedicated to the Specialty Hospital. This leader will also collaborate with Physical Therapy, Laboratory, Respiratory Care, and all other ancillary services. The Director of Nursing is the clinical administrator in the Specialty Hospital and works to align nursing with the mission, vision, and values of the organization. Facilitates initiatives to develop patient care programs, plans new patient services, establishes nursing policies and procedures, participates in cross-department decision making, conducts performance improvement activities, and represents nursing services at the Governing Board and the Medical Executive Committee meetings. Leadership functions include planning, organizing, leading, and monitoring department processes. Focuses on improving outcomes in efficiency, growth, sustainability, patient care and quality metrics.

Requirements

Bachelor of Science in Nursing (BSN) required
Current RN licensure in the practicing state.
Principles and practices of hospital administration and basic knowledge of nursing services and ancillary departments.
Development, coordination, and delivery of medical services.
Government regulations and codes including but are not limited to The Joint Commission, practicing state, ARRA, COLA, Pharmacy Board, and Nursing Board.
Administrative reporting and control procedures.
Principles and practices of administrative supervision and decision making.
Risk management issues in a hospital setting.
Hospital and healthcare policies to direct operations.
Healthcare marketing to include all musculoskeletal specialties.
Perioperative and department efficiency, AORN, SPD, and ASPAN standards.
Exercising a high degree of initiative, judgment and discretion, and decision making to achieve organizational objectives.
Analyzing situations accurately and taking effective action.
Establishing and maintaining effective working relationships with employees, providers, management and the public.
Delegating assignments, achieving goals and objectives.
Exercising judgment and discretion on developing, applying, interpreting and coordinating departmental policies and procedures.
Ability to establish and maintain effective working relationships with a wide arrange of professionals, administrative, technical, and clerical staff in both a direct and indirect influential situation.
Ability to delegate responsibly and effectively.
Ability to communicate effectively both orally and in writing. Ability to effectively use computer applications such as spreadsheets, word processing, calendar, E-mail, and database software in performing work assignments.
Ability to read, write, speak, understand, and communicate sufficiently to perform essential duties of the position, including providing comprehensive reports and plans.

Nice To Haves

Master’s in Nursing (MSN) preferred.
Surgical services and quality management experience preferred.

Responsibilities

Operations Management: Proactively oversees musculoskeletal key operational systems including Quality, Service line strategy, clinical process approach and establishes/monitors continuous quality improvement performance standards through the service line governance structure.
Rounding for Outcomes (MBWA – Manages by Walking Around): Influences the improvement of our collective results through a visible presence in assigned service areas, engaging with processes, monitoring performance, and building relationships. Commitment to a safe environment for patients/staff/guests. Responds to service line concerns through appropriate communication channels
Customer/Patient Loyalty: Improves satisfaction loyalty of customers provided by areas of responsibility. Immediately investigates and resolves concerns or complaints with assigned services. Manages the appropriate internal follow-up regarding the concern or complaint. Acts as a change agent for patient-focused care in assigned services.
Compliance Management: Maintains ongoing compliance with licensure, regulatory, and accreditation standards applicable to assigned areas of responsibility.
Professional Practice: Maintains an acceptable level of professional knowledge and works toward continuously improving standards of care/service.
Committee Support: Demonstrates personal leadership by working with Senior Management or appropriate co-workers to manage improvement in the effectiveness of each assigned organizational committee or group meeting.
In the absence of the Executive Director, will provide leadership and decision-making as necessary in the interest of patient care.
Advises Executive Management Team on best practices in nursing and patient care and acts as a spokesperson for nursing issues.
Creates a nursing environment that includes collaboration and integration with other departments.
Partners with physicians to establish a safe environment for patients and smooth workflow.
Ensures that nursing standards are upheld.
Other duties as assigned.