DIRECTOR OF NURSING OPERATIONS, Medical-Surgical

Cook County, IL-posted 3 months ago
Full-time • Senior
Chicago, IL
5,001-10,000 employees
Executive, Legislative, and Other General Government Support
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The Director of Nursing Operations, Medical-Surgical will be responsible for providing leadership, administrative, and clinical direction to a designated nursing division within Cook County Health (CCH). Ensures the divisional nursing care delivery system operates according to established CCH mission, vision values and goals: integrity of care, efficiency, safety, and quality standards.

  • Establishes performance goals and objectives for the nursing division in accordance with Department of Nursing policies, practices, and objectives.
  • Monitors and evaluates the overall nursing care delivery system within the nursing division to ensure integrity of patient care within established efficiency, safety, and quality standards.
  • Makes rounds to assess and evaluate patient care needs and to ensure care delivered meets Standards of Care and Practice criteria for the designated specialty as required by state, federal or nursing association guidelines.
  • Responsible for ensuring that nursing personnel provide optimal customer service and an exceptional patient experience.
  • Collects, reviews and analyzes patient acuity and staffing data to determine staffing patterns and project staffing needs, to ensure adequate staffing within each unit of the nursing division.
  • Works with Nursing Leadership to develop division specific quality and safety initiatives. Evaluate nursing division's quality performance and implements corrective actions.
  • Participates in development, implementation and evaluation of the nursing division's Performance Improvement Program.
  • Establishes and reviews individual performance goals for unit Nursing Coordinators.
  • Provides direction to Nursing Coordinators in the recruitment and training of qualified clinical staff.
  • Participates in fiscal planning for the nursing division. Reviews expenditures and budget to ensure labor costs and expenses are within established annual guidelines.
  • Demonstrate and promotes an awareness of patient rights; provides training to staff to ensure their knowledge and awareness of patient rights; functions as a patient advocate.
  • Prepares and submits divisional performance reports on a monthly, quarterly and annual basis.
  • Participates in nursing committees, medical and ancillary committees to ensure nursing division is actively linked to and in collaboration with all patient care system.
  • Performs other related duties as required.
  • Licensed Registered Professional Nurse in the State of Illinois OR must be able to obtain licensure prior to starting employment.
  • Master's Degree in Nursing, Public Health, Health Administration, or Business Administration from an accredited college or university.
  • Five (5) years of nursing management experience with a large scope of responsibility within the nursing clinical area assigned/posted of MEDICAL-SURGICAL.
  • Must possess an Advanced Cardiac Life Support (ACLS) certification.
  • Certified in area of specialty.
  • Nurse Executive-Board Certified (NE-BC).
  • Management experience in a unionized environment.
  • Prior inpatient, medical-surgical, telemetry or ICU unit managerial experience.
  • Basic Life Support (BLS) certification.
  • Pediatric Advanced Life Support (PALS) certification.
  • Medical, Dental, and Vision Coverage.
  • Basic Term Life Insurance.
  • Pension Plan and Deferred Compensation Program.
  • Employee Assistance Program.
  • Paid Holidays, Vacation, and Sick Time.
  • You may also qualify for the Public Service Loan Forgiveness Program (PSLF).
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