Director of New Vehicle Sales, Corporate

Ourisman Automotive GroupBethesda, MD
20d$200,000 - $300,000

About The Position

Ourisman Automotive Group is seeking a Director of New Vehicles Sales who will be responsible for developing, executing, and optimizing the new vehicles sales strategy across the platform. This role provides strategic direction, performance management, and process standardization to ensure consistent growth in volume, margin, and market share while maintaining brand and OEM compliance.

Requirements

  • 8-12 years in automotive operations or performance management
  • Strong cross-functional influence skills
  • Deep understanding of dealership operations and workflows
  • Strong OEM program, incentive and compliance expertise
  • Highly organized, data-driven, execution-focused
  • Ability to effectively present information and speak effectively in one-on-one and small group situations with GMs and department heads and group teams
  • Ability to read and interpret operating and procedure manuals
  • Ability to communicate and write routine updates, reports, and strategies
  • Ability to effectively communicate and relay individual store performance metrics, KPIs and financial performance, as well as comparatively within the platform
  • Willing to submit to a pre-employment background check

Responsibilities

  • Develop and oversee the platform's inventory management strategy for all brands
  • Work with store leadership to monitor inventory mix, days' supply, turn rate, and aging reports, ensuring optimal balance of models, trims, and colors
  • Work with the Director of Used Car Sales to manage platform strategies trade flow, dealer trades, and aging unit reduction plans
  • Develop and execute new vehicle sales strategy for the platform, ensuring alignment with corporate objectives, OEM goals, and market opportunities.
  • Goal: Get all stores to be new car sales effective.
  • Liaison with Marketing team to ensure tactics and strategies result in strong leads that are adequately converted to Sales in store.
  • Monitor OEM stair-step programs, incentive eligibility, program participation opportunities, and volume-based objectives to ensure compliance for vehicle allocations, and maximize supply advantage for the platform
  • Stay knowledgeable and current of OEM product launches and regional marketing initiatives, ensuring stores are trained and inventory-ready
  • Develop and execute group-wide new vehicles sales strategies aligned with financial targets, OEM objectives, and market conditions that align with platform strategy set by the SVP and CFO
  • Establish and monitor KPIs including volume, gross profit, days' supply, turn rate, incentive utilization, and market share
  • Identify performance gaps and implement corrective action plans at underperforming rooftops
  • Support pricing, inventory mix, and allocation strategies in coordination with inventory management and OEM partners
  • Design, implement, and continuously improve standardized new vehicle sales processes (i.e. sales desk practices, inventory management, pricing governance, and customer experience standards) across all rooftops, and partner with Director of F&I to optimize handoff, conversion, and compliance
  • Collaborate with Marketing teams to align lead handling, promotions, and OEM programs
  • Serve as the primary sales performance partner to General Managers while preserving GM ownership of store results
  • Conduct regular performance reviews with GMs and New Vehicle Sales Managers
  • Provide coaching and guidance on leadership, staffing, and execution best practices
  • Escalate material performance, compliance, or risk issues to the Senior Director of Retail Performance and/or executive leadership
  • Support change management processes, and the adoption of new tools, training and development, processes, and standards
  • Support performance management, recognition, and corrective action where necessary
  • Support store leadership recruitment, onboarding, and succession planning
  • Support audits and corrective actions related to sales documentation and incentive claims
  • Provide planning and implementation support for operational functions in store acquisitions and onboarding
  • Provide planning and wind down support of operational functions in franchise terminations and store closures
  • Serve as the first escalation point for store GMs and department heads re: operational challenges
  • Resolve execution issues before escalating systemic concerns
  • Partner with support functions to remove operational barriers

Benefits

  • Health, dental, and vision insurance
  • Life insurance options
  • Short-term and Long-term disability insurance
  • 401(k) plan with company match
  • Paid time off and holiday leave
  • Opportunities for professional development and growth
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