Director of Mortgage Lending

Securityplus Federal Credit Union • Milford Mill, MD

34d

About The Position

Ready to elevate our member experience? Reporting to the Chief Lending Officer, the Director of Mortgage Lending provides strategic and operational leadership for all aspects of the Credit Union’s real estate lending operations—including origination, processing, underwriting, closing, and servicing. This leader ensures the mortgage department delivers exceptional member experiences while maintaining compliance, efficiency, and profitability.

The Director partners across departments and with external vendors to strengthen lending programs, streamline workflows, and develop innovative lending strategies that align with Securityplus’ mission of empowering members with financial security. This is a highly visible leadership role responsible for driving performance, ensuring regulatory compliance, and fostering a culture of collaboration, accountability, and excellence.

Requirements

• NMLS licenses
• 5+ years of progressive experience in the mortgage banking industry
• Minimum 2 years of leadership experience
• Experience with secondary market real estate processes and mortgage servicing
• Strong knowledge of federal and state mortgage regulations
• Demonstrated success in strategic planning, risk management, and operational leadership
• Exceptional leadership, interpersonal, and communication skills

Nice To Haves

• Bachelor’s degree in finance, business, accounting, or related field
• 7+ years of progressive mortgage banking experience
• Experience with mortgage origination and servicing platforms
• Underwriting experience

Responsibilities

• Oversees all aspects of the Credit Union’s mortgage lending activities.
• Promotes operational excellence through strong compliance, process management, and risk oversight.
• Maintains and enhances relationships with appraisers, title companies, brokers, and secondary market partners to ensure seamless loan delivery and service quality.
• Provides leadership, guidance, and support to the mortgage team by fostering professional development, accountability, and a commitment to excellence.
• Ensures that all aspects of mortgage lending are designed to provide an exceptional, member-focused experience from application to closing.

Benefits

• Competitive Salary & Benefits Package: We offer a competitive salary and comprehensive retirement benefits, including a 401(k) with company contributions, health, dental, and vision coverage, along with the opportunity to earn an annual performance bonus.
• Opportunities for Career Growth: We value internal development and offer opportunities for career progression into new roles and other departments.
• Work-Life Balance: We believe in work/life balance. No burnout allowed here!
• Culture of Fun and Collaboration: No egos, no endless meetings—just a team of passionate people who genuinely love working together to make a positive difference.

What This Job Offers

• Job Type: Full-time
• Career Level: Director