Director of Mortgage Compliance

Key Mortgage Services•Schaumburg, IL

About The Position

The Director of Mortgage Compliance is a senior leadership role responsible for developing, implementing, and overseeing the company’s mortgage compliance program. This position ensures adherence to all applicable federal and state mortgage lending laws, regulations, and internal policies while partnering cross-functionally with Legal, Operations, Technology, and Business Development to embed a culture of compliance throughout the organization. The ideal candidate brings deep expertise in residential mortgage regulatory requirements, proven leadership capabilities, and the strategic acumen to translate regulatory change into operational excellence.

Requirements

Bachelor’s degree in Business, Finance, Law, or a related field; or equivalent experience
8+ years of mortgage compliance experience, with at least 3 years in a management or director-level role.
In-depth knowledge of federal mortgage regulations: TRID (TILA-RESPA Integrated Disclosures), RESPA, HMDA, ECOA/Reg B, FCRA, Reg Z, Reg X, Dodd-Frank, and applicable state lending laws.
Demonstrated experience managing regulatory examinations and agency relationships.
Strong analytical, written, and verbal communication skills, including executive-level presentation experience.
Proven ability to lead cross-functional teams and manage competing priorities in a fast-paced environment.

Nice To Haves

CRCM (Certified Regulatory Compliance Manager) or similar professional certification.
Experience at a mortgage bank, credit union, or large depository institution.
Familiarity with LOS platforms (Encompass, Empower, Byte) and compliance management systems.
Experience with GSE seller/servicer guide requirements and HUD/FHA program compliance.

Responsibilities

Design, implement, and continuously enhance the enterprise mortgage compliance management system (CMS).
Establish policies, procedures, and controls aligned with CFPB, HUD, FNMA, FHLMC, Ginnie Mae, and state-specific requirements.
Serve as the primary compliance subject matter expert for the mortgage line of business.
Present compliance program updates, risk metrics, and remediation plans to executive leadership and the Board of Directors.
Monitor, interpret, and communicate regulatory changes affecting mortgage origination, servicing, and secondary market activities.
Advise business units on the compliance implications of new products, programs, and operational changes.
Manage agency and regulatory relationships, including examinations and inquiries from the CFPB, OCC, FDIC, FRB, and state regulators.
Coordinate regulatory examination preparation, response, and remediation activities.
Develop and execute a risk-based compliance testing and monitoring schedule covering TRID, RESPA, HMDA, ECOA, FCRA, CRA, and other applicable regulations.
Identify, escalate, and remediate compliance deficiencies and emerging risks in a timely manner.
Oversee complaint management processes to identify trends and systemic compliance issues.
Maintain and update compliance risk assessments across the mortgage product portfolio.
Develop and deliver compliance training programs for mortgage originators, processors, underwriters, and support staff.
Champion a proactive compliance culture by partnering with HR, Training, and Business Leaders.
Provide ongoing coaching and guidance to compliance analysts and officers on the team.
Lead, mentor, and develop a team of mortgage compliance professionals.
Manage third-party compliance vendors, including compliance software platforms and outside counsel.
Oversee the compliance review of third-party originators (TPOs), correspondent lenders, and service providers.