Director of Mental Health

Rincon Family Services•Chicago, IL

3d•$85,000 - $100,000

About The Position

The Director of Mental Health is responsible for the overall administrative, operational, clinical and strategic coordination of all mental health services to ensure individualized, competent, evidence-based care and long-term program sustainability. This role oversees the administrative functions of all mental health personnel, including billing analysis, insurance utilization, client trends, scheduling, and service flow. The Director works closely across Rincon Family Services—particularly with Human Resources, Quality Assurance, and Finance—to ensure alignment, compliance, and operational effectiveness. The Director, working with the CHBO, works with the Finance Department on budgeting, fiscal oversight, and program performance. The Director prepares and presents reports as required and ensures that resources are managed responsibly and effectively. The Director ensures all mental health services, including office based, community based, school based and our 24/7 mobile crisis response services, are delivered in a caring, respectful, and culturally responsive manner, consistent with organizational policies, regulatory requirements and best practices within Mental Health. The Director, overseeing Clinical Managers and supervisors, will ensure accurate, complete, and confidential participant records, which demonstrate individualized evidence based, and collaborative care, making proper referrals across Rincon programs. This role also builds and maintains external relationships to strengthen community partnerships, expand services, and enhance program reach. The Director is responsible for implementing and executing departmental strategy as established by the Office of the President & CEO in coordination with the Chief Behavioral Health Officer.

Requirements

Medicaid, HIPPA, CARF, OIG and all other accreditation and licensure requirements
Basic, relevant Medicaid and private insurance and billing procedures
Clinical assessments and metric based care
Evidence Based, Trauma Informed Mental Health interventions, including for crisis
Staff and program management and evaluation
All relevant legislation, policies and practices
Analytical and problem-solving skills
Effective verbal and listening communication skills
Strong interpersonal skills
Conflict resolution skills
The Director of Mental Health must maintain strict confidentiality in performance of duties and demonstrate the following personal attributes:
Cultural awareness and sensitivity
Sound work ethics
Be consistent and fair
Be compassionate and understanding
Be flexible, adaptable and able to work effectively in a variety of settings
Work independently with little supervision
Work effectively as a member of a tea
Minimum of an MSW or equal Master Degree; certificate educational training in not-for-profit social services management preferable
5 plus years of mental health services work experience or healthcare management experience
Knowledge of clinical intake, assessment and evidence-based treatment, excellent customer service and communication skills (verbal and written)
Strong data entry and general computer skills
Completion of mandatory trainings as required by funders, vendors and/or government contracts and desire to continue to enhance professional development
In addition, must pass pre-employment drug screening, background check to include finger printing and clearance by OHS Background Check Unit

Nice To Haves

Fluency in Spanish, bicultural applicants strongly preferred

Responsibilities

Program Administration & Leadership
Clinical Oversight & Quality Assurance
Financial & Operational Collaboration
Community Engagement & External Relations
Other Responsibilities

Benefits

Health insurance
Dental & Vision insurance
Life insurance
Short- and Long-Term Disability Insurance
403(b) Retirement Plan
Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable.
Employee Assistance Program
Professional Development Opportunities
Employment may qualify for the Public Service Loan Forgiveness Program (PSLF)
Certain employees may qualify for City of Chicago commuter transit benefits