Director of Membership, Faith & Strategic Partnerships

Federation of Protestant Welfare Agencies • New York, NY

89d

About The Position

The Director of Membership and Strategic Partnerships reports to the Chief of Membership & External Affairs and provides strategic oversight, leadership, and management for all membership, faith partner, and strategic partnership engagement.

Requirements

• 6-8 years of professional experience in community outreach and engagement, including direct experience working in or with community and/or faith-based institutions.
• Bachelor’s Degree required. Master’s preferred.
• Proven leadership and success in engagement and mobilization at the individual, community, and organizational levels.
• Strong commitment to FPWA’s mission and social justice; knowledge in the areas of poverty reduction and alleviation, upward mobility and economic equity.
• Demonstrated ability to manage to an outcomes-based approach and using data to inform improvement and decision-making.
• Ability to effectively build department and staff capacity including the processes that ensure the department runs smoothly.
• Knowledge of database management and digital outreach tools (Salesforce, Mailchimp, similar).

Responsibilities

• Leads member recruitment, engagement, and retention strategies by establishing and building on FPWA’s Customer Relationship Model (CRM).
• Oversees the management of key relationships with member organizations, faith partners, and strategic partners.
• Manages FPWA’s Membership Outreach & Engagement Organizer, Faith Organizer, and departmental interns.
• Collaboratively develop and implement a comprehensive strategic plan to grow and deepen FPWA’s relationship with our current member agencies, faith allies, and partner organizations and identify areas for collaboration.
• Lead efforts to expand membership of FPWA among community and faith-based organizations, build FPWA member identity, and increase positioning of FPWA among the health and human services sector.
• Supports the Chief of Membership & External Affairs in relaunching and maintaining the Member Advisory Board and developing the Faith Advisory Board.
• Oversee the development and execution of the Member Engagement Calendar and Plan, which includes monthly and quarterly meetings, networking events, advocacy days, member advisory board meetings, annual meetings, etc.
• Collaborate closely with FPWA’s Program, Policy, and Campaign leadership teams to ensure the alignment of work across teams and exploration of opportunities and partnerships.
• Partners with FPWA’s Policy Department to drive member and faith partner engagement in policy, research, and advocacy efforts.
• Partners with FPWA’s Programs Team to drive member and faith partner engagement in FPWA’s programmatic efforts.
• Partners with FPWA’s Campaign Team to drive member and faith partner engagement in FPWA’s economic security campaigns.
• Oversee the strategic development and management of FPWA’s faith-based campaigns.
• Partner with FPWA’s Communications Team in marketing and media efforts related to membership, faith, and strategic partnerships.
• Oversees the implementation and maintenance of the Membership Data Systems management, renewals and retention process.
• Oversees membership constituent affairs management and support for issues and requests for support raised by FPWA’s broader membership pool.
• Oversees the tracking of partner outreach, correspondence, and engagement in Salesforce.
• Serve as a leadership representative of FPWA when interacting with all key stakeholder groups.
• Establish new, and build on existing strategic partnerships, and build roadmap to identify opportunities for partnerships.
• Monitor industry, political, and programmatic trends.
• Develop and implement an initiative seeking to tap into faith and community-based organizations collective power and mutual aid capacity.

Benefits

• Salary commensurate with Experience.
• Excellent Benefit Package including medical, dental, vision, life, 403(b) with match and more.
• Four weeks of paid vacation accumulated during the year plus 12 company holidays.
• Twelve telecommuting days provided a year, one per month, to support work-life balance.
• Resources committed to bolster professional and personal growth.
• Modern & Flexible Work Environment with beautifully designed open workspace and flexible meeting spaces.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees