Director of Medical Staff Services (West Region)

Orlando Health • Orlando, FL

98d

About The Position

Orlando Health is seeking a dynamic and experienced Director of Medical Staff Services to lead and oversee medical staff operations across three hospitals on Florida’s west coast. This remote-based role requires frequent onsite travel to the facilities and monthly meetings in downtown Orlando. The Director will manage a team of 10 Medical Staff Services professionals across these sites, ensuring alignment across all regions, regulatory compliance, and excellence in credentialing, privileging, and physician relationship management.

Requirements

• Bachelor’s degree required; Master’s degree preferred.
• CPMSM and/or CPCS certification preferred.
• 8-10 years of director level experience is highly preferred.
• Minimum 5 years of experience in hospital administration, credentialing, or medical staff support.
• Proven leadership in workflow systems, reporting, and change management.
• Strong interpersonal and organizational skills with attention to detail.

Responsibilities

• Lead administrative and operational activities of Medical Staff Services across assigned hospitals.
• Ensure regional alignment of medical staff processes and standards.
• Own and lead the Credentialing Committee and related education initiatives.
• Play a key role in Joint Commission surveys and regulatory readiness.
• Foster strong relationships with physicians and medical staff leadership.
• Collaborate with legal counsel and medical affairs to maintain governance documents.
• Oversee investigations, fair hearing processes, and adverse action notifications.
• Ensure data integrity and reporting from credentialing systems.
• Manage departmental staffing, training, performance, and budgeting.

Benefits

• Free education programs
• Respite rooms
• Pet therapy
• Discounted meals
• Food pantries

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees