Director of Marketing Operations (HYBRID)

Signet Jewelers • Irving, TX

86d

About The Position

The Director of Marketing Operations will play a critical role in bringing structure, consistency, and operational excellence to a multi-brand marketing organization. This leader will design and implement standardized go-to-market processes, oversee the enterprise marketing budget, provide strategic support to the CMO & Marketing Leadership Team, and act as the connective tissue across brand and functional marketing teams. The ideal candidate is both strategic and hands-on, able to build scalable systems while rolling up their sleeves to drive execution across the portfolio.

Requirements

• 10+ years of experience in marketing operations, planning, or program management within a multi-brand, consumer-facing organization.
• Candidates must be in the Dallas-Forth Worth, TX area.
• Proven success in building and managing go-to-market processes and marketing budgets.
• Strong financial acumen with experience overseeing day-to-day budget management.
• Excellent project management skills, with the ability to juggle multiple priorities and drive accountability across teams.
• Exceptional written, visual, and verbal communication skills; adept at building executive-level presentations.
• Strong analytical mindset with ability to synthesize complex information into clear insights.
• Collaborative, detail-oriented, and comfortable working in a fast-paced, dynamic environment.

Responsibilities

• Develop and institutionalize a go-to-market (GTM) process with clear timelines, deliverables, and accountability.
• Establish and implement scalable planning frameworks, tools, and templates to drive cross-brand consistency.
• Partner with brand and functional leaders to align campaign plans to strategic priorities and ensure visibility across the portfolio.
• Proactively identify risks, bottlenecks, and dependencies to keep teams on track.
• Coordinate communications and priorities across the marketing leadership team.
• Partner with the CMO & MLT to prepare for board, executive, and leadership team meetings.
• Build high-quality decks and strategic narratives that communicate marketing’s impact and priorities.
• Lead the establishment, management, and day-to-day tracking of the marketing budget with finance partner, including invoices, accruals, and vendor contracts.
• Partner with Finance to ensure alignment between budget allocations, spend, and business objectives.
• Provide leadership with synthesized portfolio-level visibility into spend and performance.
• Drive special cross-functional projects, organizing resources, facilitating meetings, and tracking progress to milestones.
• Implement consistent project management practices to improve collaboration and accountability.
• Lead campaign post-mortems to capture learnings and fuel continuous improvement.
• Partner with Analytics and Insights to develop dashboards and reporting cadences that track spend, performance, and ROI.
• Provide leadership with synthesized insights and cross-brand comparisons to inform decision-making.
• Oversee the marketing operations roadmap, ensuring the right processes, systems, and tools are in place to enable scale and efficiency.
• Act as a champion of operational discipline and best practices across marketing functions.

Benefits

• Comprehensive healthcare, dental, and vision insurance to keep you and your family covered.
• Fertility Benefits, with a max of $15,000, for participants in the U.S. medical plans/prescription plans.
• Generous 401(k) matching after just one year to help secure your financial future.
• Ample paid time off, plus seven holidays to recharge and unwind.
• Exclusive discounts on premium merchandise just for you.
• Dynamic Learning & Development programs to support your growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees