Director of Marketing & Community Engagement

Lutheran Social Services.Jamestown, NY
Onsite

About The Position

Lutheran is seeking a strategic, hands-on Director of Marketing & Community Engagement to lead the organization’s marketing, branding, communications, and community presence across a diverse portfolio of programs, including Independent Living, Assisted Living, and Family and Youth Services (foster care, adoption, post-adoption, supervised visitation, and related community services). This role is responsible for developing and executing a comprehensive, organization-wide strategy that strengthens brand identity, supports program growth, enhances community engagement, and aligns closely with fundraising efforts through the Lutheran Foundation. This role is well-suited for a motivated professional ready to step into a senior leadership position and expand their impact within a mission-driven organization.

Requirements

  • Bachelor’s degree in Marketing, Communications, Public Relations, or related field
  • 5–10 years of progressive experience in marketing, communications, community engagement, or a related field, with demonstrated growth in responsibility
  • Strong writing, communication, and organizational skills
  • Experience managing digital platforms (social media, website, campaigns)
  • Ability to manage multiple priorities and work collaboratively

Nice To Haves

  • nonprofit, healthcare, or fundraising experience

Responsibilities

  • Lead the development and execution of a comprehensive marketing, communications, and community engagement strategy aligned with organizational goals
  • Lead and guide brand strategy and related initiatives across the organization, in collaboration with leadership and external partners as needed
  • Establish and maintain a unified brand voice and identity across all service lines and audiences
  • Partner with executive leadership to position the organization for growth and increased visibility
  • Develop and execute annual marketing and communications plans
  • Oversee website, social media, digital campaigns, and print materials
  • Manage internal and external communications, including newsletters, media relations, and public messaging
  • Monitor performance metrics and adjust strategies to improve reach and engagement
  • Ensure consistent, mission-driven storytelling across all channels
  • Collaborate with the Lutheran Foundation to support 2–3 annual fundraising campaigns, including newsletter-style appeals and donor communications
  • Develop compelling messaging and storytelling to support donor engagement and retention
  • Align marketing strategies with fundraising priorities and organizational initiatives
  • Support visibility and promotion of development activities and outcomes
  • Build and strengthen relationships with community organizations, businesses, and key stakeholders
  • Identify and pursue opportunities to increase awareness and engagement across all programs
  • Represent the organization at community events, meetings, and outreach initiatives
  • Support partnerships that enhance service delivery, visibility, and impact
  • Plan and oversee community events and outreach initiatives that support brand awareness and engagement
  • Ensure events are strategic, mission-aligned, and contribute to long-term relationship-building
  • Collaborate with program leaders to ensure strong participation and alignment
  • Partner with Human Resources to support recruitment marketing strategies
  • Promote Lutheran as an employer of choice through storytelling and outreach
  • Highlight employee experiences, culture, and mission-driven work
  • Support leadership in communicating updates, initiatives, and organizational priorities
  • Help strengthen employee engagement through clear and consistent communication

Benefits

  • health coverage options
  • retirement plan participation with a company match
  • paid time off
  • additional voluntary benefits
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service