Director of Manufacturing (24271)

NEOTECH • Westborough, MA

19d • Onsite

About The Position

The Director of Manufacturing is responsible for leading and optimizing manufacturing operations within a high-mix, high-reliability Electronics Manufacturing Services (EMS) environment. This role drives operational excellence, customer satisfaction, and continuous improvement through strong servant leadership, hands-on engagement, and deployment of Lean manufacturing principles. The Director ensures safe, efficient, and scalable production while building trust, developing talent, and aligning manufacturing performance with business objectives.

Requirements

• Bachelor’s degree in engineering, Operations, or a related field (Master’s degree preferred)
• 10+ years of progressive manufacturing leadership experience within Electronics Manufacturing Services (EMS) or contract manufacturing
• Strong hands-on experience with SMT / Surface Mount manufacturing operations
• Proven track record in Operational Excellence and Lean deployment, including mentoring and coaching leaders
• Demonstrated servant-leadership style with the ability to build trust and influence across functions
• Customer-focused mindset with experience supporting both internal and external customers
• Strong problem-solving, communication, and change-management skills
• Must have proof of U.S. Citizenship to be considered

Responsibilities

• Lead end-to-end manufacturing operations in a contract manufacturing (EMS) environment, with a strong emphasis on SMT (Surface Mount Technology) processes.
• Ensure consistent delivery of safety, quality, cost, delivery, and productivity objectives.
• Maintain a hands-on leadership presence on the production floor to support teams and remove operational barriers.
• Champion operational excellence through the deployment of Lean manufacturing tools and methodologies (e.g., standard work, value stream mapping, 5S, Kaizen, problem-solving).
• Serve as a mentor and coach to leadership teams, driving a culture of continuous improvement and accountability.
• Establish and monitor KPIs, using data to drive root-cause analysis and sustainable improvements.
• Lead with a servant-leadership mindset, fostering trust, engagement, and collaboration across all levels of the organization.
• Develop and coach manufacturing leaders and teams to build strong succession pipelines and organizational capability.
• Promote a culture of respect, ownership, and transparent communication.
• Act as a key interface for internal stakeholders and external customers to ensure alignment on expectations, priorities, and execution.
• Drive customer satisfaction through reliable execution, responsiveness, and continuous improvement in quality and delivery performance.
• Support customer audits, business reviews, and operational readiness for new programs and transitions.
• Lead transformation initiatives to improve scalability, efficiency, and flexibility in a high-mix manufacturing environment.
• Drive cross-functional collaboration with Engineering, Quality, Supply Chain, and Program Management to optimize manufacturing outcomes.

Benefits

• Comprehensive benefit package including medical, dental and vision coverage; company-paid basic life/AD&D insurance, short-term and long-term disability insurance; voluntary supplemental insurances, flexible spending accounts and employee assistance program (EAP).
• Sick Leave, Vacation Time, and company-paid Holidays are also provided as paid time off.
• NEOTech also provides a 401(k) Retirement Savings Plan option with a company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Director