Director of Manufacturing Operations

Roku • San Jose, CA

3h • Hybrid

About The Position

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, with a mission to power every television globally by connecting consumers to content, enabling content publishers, and providing advertisers unique engagement capabilities. The Operations team, which integrates Program Management, Quality, and Technical Operations, is responsible for the roadmap, supplier planning, new product launch, and sustaining execution for Roku’s Players and Remotes product lines. The Director of Manufacturing Operations – Players & Remotes will lead a team of senior program managers, leveraging a strong background in manufacturing, supplier management, and cost optimization. This role involves owning complex product initiatives from New Product Introduction (NPI) through sustaining, ensuring operational excellence in product development processes and supply chain metric tracking. The position requires a blend of strategic vision and tactical execution, demanding both cross-functional leadership and a hands-on approach to build credibility on the factory floor.

Requirements

• 10+ years in operations, technical program management, or manufacturing leadership with direct accountability for product launches
• Deep knowledge of manufacturing processes including FATP, SMT, NPI validation, reliability testing, yield analysis, and supplier capacity planning
• Track record of supplier collaboration to drive yield, cost, and quality improvements
• Experience with DFx, alternate sourcing, automation, and packaging optimization
• Strong leadership and communication skills with the ability to influence executives and align global teams
• Bachelor’s degree required
• Role requires 15-20% international travel

Nice To Haves

• Advanced degree in Engineering, Supply Chain, or Business preferred

Responsibilities

• Lead program planning and supplier execution for Roku’s Players and Remote product lines
• Bring Program Management, Technical Operations, and Quality together into a single operating model for the organization
• Keep executives aligned through clear reporting on readiness, risks, and tradeoffs
• Build repeatable ways of working that improve launch speed and product quality over time
• Work with ODMs and suppliers on production readiness, line bring-up, and ramp-to-volume
• Drive capacity planning and risk assessments to support stable volume production
• Step in on supplier escalations around production, yield, reliability, and quality to ensure rapid recovery
• Spend meaningful time onsite in Asia to build trust and solve problems on the factory floor
• Onsite supplier support for NPI development (e.g. Proto, EVT, DVT); ensuring proper engineering rigor and appropriate validation to support product ramp requirements
• Partner with Engineering to bake DFx, repairability, automation, and reliability into design
• Run technical reviews with suppliers covering process optimization, test coverage, root cause, and corrective actions
• Oversee product qualification checklist ensuring validation and reliability testing so products meet performance and quality standards at launch
• Carry lessons learned forward into the next generation of products
• Identify cost-down opportunities in design, materials, and processes
• Lead tradeoff reviews, balancing low-risk savings with higher-payoff, higher-risk options
• Owns operational budgets and maintain a clear roadmap of cost-reduction initiatives
• Track yield, scrap, utilization, and production plan vs actual to hold teams accountable
• Contain and resolve post-launch quality or reliability issues quickly using supplier and customer data
• Build closed-loop processes across Engineering, Operations, and Customer Care to eliminate repeat field issues
• Leverage systems, dashboards, and AI tools to improve accuracy, yield, and cost modeling
• Develop predictive insights on cost reduction, supplier risk, and production performance
• Champion digital adoption to replace manual tracking and scale execution globally
• Lead and mentor a global team of senior program managers with both technical and operational depth
• Build a culture of accountability, data-driven decisions, and clear communication
• Strengthen collaboration across Operations, Engineering, Supply Chain, Sales, and Finance

Benefits

• Health insurance
• Equity awards
• Life insurance
• Disability benefits
• Parental leave
• Wellness benefits
• Paid time off
• Global access to mental health and financial wellness support and resources
• Local benefits including statutory and voluntary benefits which may include healthcare (medical, dental, and vision)
• Commuter options
• Retirement options (401(k)/pension)
• Time off work for vacation and other personal reasons

What This Job Offers

• Job Type: Full-time
• Career Level: Director