Director of Maintenance

Heatherwood-posted 3 months ago
Full-time • Senior
Brentwood, NY
11-50 employees
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For over 75 years, Heatherwood has been dedicated to developing upscale residential rental communities, commercial properties, luxury urban spaces. Our reputation for quality construction, innovative design, and exceptional service has made us a recognized leader in the industry. At Heatherwood, we believe our employees are our greatest asset, which is why we prioritize professional development and promote from within. We are seeking an experienced Director of Maintenance to join our team. This leadership role is responsible for ensuring our properties are maintained to the highest standards while delivering exceptional service to residents. The Maintenance Director provides strategic oversight of maintenance operations, including capital improvement projects, operational expense management, vendor relations, and compliance with all applicable codes and safety regulations. This position reports directly to the Vice President of Maintenance.

  • Lead and oversee maintenance operations across multiple residential and commercial properties.
  • Hire, train, and develop associates while fostering a culture of excellence, safety, and accountability.
  • Develop and implement policies, procedures, and strategies to improve efficiency and resident satisfaction.
  • Manage operating and capital budgets, ensuring financial goals are achieved.
  • Oversee capital improvement and renovation projects, coordinating with contractors and consultants.
  • Negotiate contracts, monitor vendor performance, and maintain strong vendor relationships.
  • Ensure full compliance with federal, state, and local building codes; address violations promptly.
  • Partner with the construction team on new project designs to maximize operational efficiency.
  • Track and analyze performance metrics to align results with company objectives.
  • Enforce workplace safety policies and standards.
  • Minimum 7 years of progressive leadership experience in property maintenance management.
  • Strong leadership skills with the ability to coach, motivate, and hold teams accountable.
  • Expertise in contract negotiation and vendor management.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Adobe).
  • Proficiency with SuiteSpot and Yardi Property Management Software preferred.
  • Excellent communication, problem-solving, and organizational skills.
  • In-depth knowledge of building systems, boilers, and facility maintenance practices.
  • Proven ability to manage budgets and deliver projects on time and within scope.
  • Ability to respond to off-hour emergencies as needed.
  • An opportunity to shape financial strategy at a legacy real estate firm with over 75 years of success.
  • Direct influence on transformative growth initiatives across a dynamic and diverse portfolio.
  • A collaborative, forward-thinking leadership team that values transparency and innovation.
  • A competitive compensation package, including comprehensive benefits designed to support your well-being—both personally and professionally.
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