Director of Machine Learning Engineering, Document Intelligence

GEICO • Palo Alto, CA

105d • $150,000 - $300,000

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Title: Director of Machine Learning Engineering, Document Intelligence Overview: GEICO is on a multi-year journey to transform the insurance industry with Artificial Intelligence. The Team: The AI Modeling and Research team is part of the AI Org, which is Geico’s strategic investment with the mission to transform Geico into an AI-first company. AI org is led by Vice President, Head of AI. AI Org is in the Technology, Product and AI (TPA) org at Geico. TPA is led by the Chief Technology, Product and AI Officer, who reports to the CEO of Geico. The Role Purpose: We are looking for a highly experienced Director of Machine Learning Engineering who has deep insights into ML modeling for document intelligence (signal generation, classification, ranking, fine tuning and more) and can lead a large team to build backend systems to support major use cases (Claims, Services, Underwriting, Sales, Corporate functions) across the company. The candidate should build close partnerships with product, engineering and operation leadership across the company. This role will report directly to the Senior Director of AI Modeling and Research.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or AI/ML.
• Advanced degree in AI/ML is a plus.
• 10+ years of hands-on experience in AI/ML in a production environment.
• 4+ years hands-on expertise in AI/ML for document intelligence.
• 8+ years of experience in Software Engineering Management.
• Successful leadership experience in managing and scaling engineering teams of size >= 15.
• Strong communication and collaboration skills across technical and non-technical teams.
• 4+ years experiences in building cross-functional partnerships with product and business.

Responsibilities

• Lead the strategy, design, and delivery of document intelligence model systems for the whole company, enabling end-to-end document understanding for Geico’s businesses.
• Partner with cross-functional stakeholders to define technical roadmaps aligned with business goals.
• Architect scalable and reliable model ecosystems for all types of document intelligence use cases.
• Establish and drive best practices in ML modeling, data organization, model management, and observability.
• Mentor, hire, and grow a high-performing team of engineers focused on ML modeling.
• Ensure compliance with data privacy and security standards.
• Continuously improve system performance, scalability, and user experience.
• Provide state-of-the-art consultation to the Head of AI and Chief AI Officer with regard to document intelligence technologies.

Benefits

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Master's degree