Director of Learning, Development & Training

State of Massachusetts • Boston, MA

411d • Hybrid

About The Position

The Director of Learning, Development & Training is an innovative leader responsible for developing and leading the new Training Unit at the Education Secretariat. This role focuses on creating structure and consistency in onboarding, change management, and professional development processes to ensure that staff have the necessary tools and resources to support children and child care providers. The position emphasizes the importance of diversity, equity, and inclusion (DEI) in all training initiatives and aims to foster a collaborative and innovative workplace culture.

Requirements

• Five (5) years of full-time or equivalent part-time professional experience in business administration, public administration, or related fields.
• At least one (1) year in a project management, supervisory, or managerial capacity.
• Experience with adult education modalities and instructional design.
• Strong people management skills and ability to lead a diverse team.
• Knowledge and experience with DEI practices and principles.
• Ability to manage and sustain multiple and complex relationships.
• Strong writing, editing, communication, and presentation skills.
• Experience developing and executing training and communication plans.

Nice To Haves

• Experience with developing/supporting content for adult learners.
• Familiarity with 'train the trainer' and communities of practice models.
• Understanding of different learning styles and experience with various training methodologies.
• Knowledge of early childhood and child care welfare field.
• Proficient Microsoft Office skills.

Responsibilities

• Develop training curriculum standards that meet the needs of agency units and EEC policies.
• Support the development and execution of cross-unit onboarding resources and trainings for new staff members.
• Consult with internal and external stakeholders to provide support around the development and execution of trainings.
• Develop processes to identify and prioritize training needs on an ongoing basis.
• Support knowledge management activities to allow for reuse of training resources where possible.
• Assess success of trainings and create meaningful evaluations for continuous quality improvement.
• Identify and deploy opportunities to grow and support DEI principles among staff.
• Serve as key stakeholder for training needs in the change management process for agency-wide policy changes.
• Facilitate the creation of training plans for new policies to ensure training needs are regularly identified.
• Support knowledge management activities to ensure training materials are accessible to impacted parties.
• Identify and support pathways for career advancement for EEC staff.
• Work with senior management to identify strategic priorities for building internal capacity.
• Seek requests from agency staff on training subjects and coordinate procurement of external subject matter experts.
• Consolidate and share professional development opportunities that align with internal capacity needs.
• Facilitate continuous learning opportunities and foster career growth among EEC staff.
• Create systems for staff to indicate their training needs on both individual and group levels.

Benefits

• Comprehensive employee benefits package including health insurance, retirement plans, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree