Director of Learning and Development (Hybrid)

ALCO Management•Memphis, TN

6d•Hybrid

About The Position

SUMMARY OF POSITION (Hybrid Role) The Director of Learning and Development leads the strategic design, delivery, and evaluation of training and professional development programs across ALCO, ensuring learning initiatives are learner-centered, data-informed, and aligned with compliance requirements and organizational strategy. This role translates complex affordable housing regulations into accessible, engaging learning experiences while building leadership capability, strengthening operational readiness, and cultivating a culture of continuous learning. Partnering closely with Property Management, Compliance, Maintenance, and Human Resources, the Director of Learning and Development develops scalable learning pathways that empower employees at every level and support ALCO’s mission of Building Community through education, growth, and excellence. WHY THIS ROLE MATTERS Empowerment Through Learning: You’ll shape the growth and development of every ALCO team member by creating programs that build skill, confidence, and readiness. Compliance and Excellence: You’ll translate complex regulations into accessible, learner-centered training that supports both compliance and professional success. Culture Building: You’ll help cultivate a culture of curiosity, feedback, and continuous learning—supporting ALCO’s mission of Building Community through education. Leadership Development: You’ll coach and prepare managers and emerging leaders to thrive within a growing, mission-driven organization.

Requirements

Education: Master’s degree in Instructional Design, Adult Learning, Organizational Development, or a related field preferred. Relevant experience may substitute.
Experience: Minimum 6 years of progressive experience in learning and development, ideally within affordable housing, property management, or a compliance-driven industry.
Demonstrated success in designing and delivering training that translates regulations into accessible learning.
Experience developing leaders and managing culture-building initiatives.
Expertise in instructional design methodologies, adult learning theory, and digital learning platforms.
Proven ability to coach, mentor, and manage high-performing teams.
Skills : Strong facilitation, presentation, and communication skills; proficiency in LMS and Microsoft 365 tools.
Other Requirements : Ability to travel to ALCO communities as needed and maintain compliance with HUD eligibility standards.
Pre-Employment Requirements: All offers of employment are contingent upon successful completion of a background check and drug screening, in accordance with ALCO’s policies and applicable law.

Nice To Haves

Certifications : Formal training or certification in instructional design or learning strategy (e.g., CPTD, ATD ID Certificate, IDOL Academy) preferred.

Responsibilities

Affordable Housing Training & Compliance Lead the design and delivery of training programs that address HUD, LIHTC, Fair Housing, and other affordable housing compliance requirements.
Partner with Compliance, Property Management, and Maintenance to ensure timely and accurate rollout of policy and regulatory training.
Evaluate learning outcomes to ensure understanding, engagement, and application in the field.
Identify and close training gaps through data-driven needs assessments and learning analytics.
Instructional Design & Learning Strategy Develop engaging, inclusive, and accessible training programs using multiple modalities (virtual, e-learning, in-person, and microlearning).
Apply frameworks such as ADDIE, SAM, and the Kirkpatrick Model to design, implement, and evaluate learning solutions.
Leverage analytics and feedback to continuously improve content and learner experience.
Collaborate with senior leaders to build scalable onboarding and development programs for community and corporate roles.
Leadership & Team Development Lead and coach L&D staff, setting clear goals and development plans.
Foster a collaborative, feedback-driven environment that supports innovation and growth.
Partner with leaders to build managerial capability and promote ALCO’s leadership culture.
Learning Operations & Systems Oversee the administration and optimization of learning systems (LMS) and technologies.
Manage learning projects and reporting to ensure operational efficiency and accountability.
Research and integrate innovative learning tools grounded in adult learning and cognitive science.
Ensure all programs support long-term knowledge retention, performance, and organizational readiness.
Other Responsibilities Maintain strong vendor and partnership relationships to enhance learning offerings.
Represent ALCO at conferences and industry events as a learning leader.
Perform other duties as assigned to support the goals of the Talent Division and the organization.