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The Director of Language Access Programs is responsible for leading the implementation of a city-wide language access policy in Philadelphia. This role involves supporting various city offices and departments in revising and implementing language access plans, providing consulting on language service delivery, and creating tools tailored to departmental needs. The director will engage with language access coordinators, track service utilization trends, manage contracts, oversee budgets, and ensure compliance with federal requirements. Additionally, the position requires conducting training and outreach to improve communication with immigrant and limited English proficient (LEP) residents.
