Director of Laboratory Services

Meritus Health External • Hagerstown, MD

7d

About The Position

Lead with Purpose. Drive Innovation. Elevate Laboratory Excellence. At Meritus Health , our Medical Laboratory Services team plays a critical role in delivering accurate, timely diagnostic information that impacts thousands of patient lives every day. We are seeking a visionary Administrative Director of Laboratory Services to lead and advance our comprehensive laboratory operations across the health system. This is more than a leadership role — it’s an opportunity to shape the future of laboratory medicine within a growing, community-focused health system committed to quality, innovation, and patient-centered care. Position Overview Reporting to the Chief Operations Officer , the Administrative Director provides strategic, operational, and financial leadership for Meritus Medical Laboratory. This leader partners closely with the Chief Pathologist and interdisciplinary stakeholders to ensure the laboratory consistently meets CLIA and CAP accreditation standards , while driving quality, efficiency, growth, and service excellence. The Director oversees laboratory management, quality assurance, and supervisory teams while guiding long-term expansion initiatives and operational performance improvements.

Requirements

• Bachelor of Science in Medical Technology, Biology, or Chemistry (required)
• ASCP certification (MT/MLS) required
• Minimum 7 years of laboratory experience
• Minimum 4 years of progressive laboratory supervisory experience
• Proven experience expanding or growing laboratory services
• Strong operational, financial, and strategic leadership background

Nice To Haves

• Master’s degree in healthcare administration, or business (preferred)

Responsibilities

• Strategic & Operational Leadership Lead day-to-day operations of Meritus Medical Laboratory across the health system
• Collaborate with Pathology leadership on clinical strategy and innovation
• Develop and execute a 3-year growth and expansion strategy for lab services
• Expand ambulatory draw sites to improve patient access and market presence
• Quality & Compliance Excellence Ensure compliance with CLIA, CAP, and all applicable regulatory standards
• Oversee accreditation readiness, including College of American Pathologists inspections
• Drive continuous improvement initiatives to enhance quality, turnaround times, and operational effectiveness
• Financial & Performance Management Manage laboratory operational and financial performance
• Improve operating margin through cost efficiencies and performance optimization
• Monitor and report key metrics through leadership dashboards
• Collaboration & Growth Partner with Supply Chain, Clinical Engineering, and Facilities on capital planning and equipment procurement
• Represent laboratory services in institutional growth discussions and emergency preparedness efforts
• Support business development, new testing capabilities, and service line expansion
• Talent & Culture Development Recruit, develop, and retain high-performing laboratory leaders
• Foster a culture of accountability, engagement, and continuous improvement
• Promote interdisciplinary collaboration and system-wide communication

Benefits

• We offer a comprehensive benefits package to support our employees' well-being and professional growth.
• Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage.
• Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program.
• Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.
• Happy to Help At Meritus, we believe in a collaborative and caring work environment.
• Interactions are an opportunity to learn, listen and to be there for one another.
• Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.

What This Job Offers

• Job Type: Full-time
• Career Level: Director