Director of Kitchen Remodeling Sales and Operations
About The Position
Bray & Scarff is seeking a high-caliber Director of Kitchen Remodeling Sales & Operations to lead, scale, and optimize our remodeling division. Reporting to the EVP of Sales, this role has complete P&L and operational oversight. You will be responsible for the end-to-end performance of the division—from the first design consultation to the final walkthrough. We are looking for a "Player/Coach" who can inspire a design team to hit margin goals while ensuring field operations run efficiently. If you have a deep background in the Kitchen & Bath industry and the cross-department leadership to manage both people and projects, we want to hear from you.
Requirements
- 10+ years of experience in the Kitchen & Bath industry.
- Bachelor’s degree in Construction Management, Business Administration, or a related field (or equivalent professional experience).
- 5+ years of hands-on experience with 2020 Design software.
- Strong HR & Leadership Skills: Proven ability to hire, train, coach, and counsel a diverse team.
- Operational Expertise: Skilled in all aspects of field operations, including subcontractor oversight and project management
Responsibilities
- Drive Revenue & Margins: Act as a goal-oriented motivator for the sales team, ensuring the division hits growth targets without sacrificing profitability.
- Player/Coach Mentality: This isn’t a desk job, it requires getting into the showrooms to help the Design team close projects and refine their sales approach.
- Design Expertise: Utilize your 2020 Design proficiency to mentor staff and ensure technical accuracy in project planning.
- Full-Cycle HR: Lead the charge in hiring, training, and developing a premier team of designers and project managers.
- Field Oversight: Direct all field operations, providing high-level supervision to Project Managers, installation teams, and subcontractors.
- Project Lifecycle Management: Oversee remodeling projects from contract execution through final completion, ensuring every job stays on schedule.
- Customer Advocacy: Act as the final point of escalation for customer issue resolution, maintaining Bray & Scarff’s reputation for high satisfaction.
- Supply Chain & Logistics: Manage the remodeling supply chain to ensure materials and products are staged and delivered efficiently.
Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Health insurance
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
11-50 employees
