Director of IT - INTRUST Bank Arena

ASM GlobalWichita, KS
1d

About The Position

Legends Global, the leader in privately managed public assembly facilities, has an immediate opening for a Director of IT for INTRUST Bank Arena.

Requirements

  • Must successfully pass a background and credit check
  • Minimum of 8 years’ experience with the below technical competencies:
  • Microsoft 365/Exchange Online
  • Active Directory/Entra Active Directory
  • On-premises file sharing and cloud-based file management
  • Enterprise grade wired and wireless network infrastructure
  • Server systems administration
  • Enterprise grade Voice over IP (VoIP) Telephony
  • Must have previous experience managing help desk-based end user support
  • Superior customer service and interaction skills
  • Ability to work nights/weekends/holidays
  • College degree preferred in a related field
  • 8-10 years of direct experience in duties will be considered in lieu of a degree
  • While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.

Nice To Haves

  • Point of Sale Implementation and Administration (preferred)

Responsibilities

  • Assists in the planning and implementation of additions, deletions, and major modifications to IT network
  • Daily management of IT staff
  • Oversees the administration and maintenance of the company’s entire infrastructure including Administration and maintenance of the venue’s LAN/WAN
  • Implementation of required network security
  • Venue’s telephone system
  • Computer stations and software
  • Oversight of troubleshooting, systems backups, archiving, and disaster recovery providing expert support when necessary
  • Oversight of venue help desk including direct response for escalated issues
  • Interacts with internal and external clients on all levels to help resolve IT-related issues and provides answers in a timely manner
  • Builds and maintains vendor relationships and manages the purchase of all software, hardware, and other IT supplies in conjunction with Legends Global corporate requirements
  • Ensures that company assets are maintained responsibly
  • Coordinate with management team to ensure all goals are met for each event at INTRUST Bank Arena.
  • Knowledge and ability to provide POS support to Food & Beverage.
  • Knowledge and ability to support ticketing system and POS transactions.
  • Provide IT support to Capitol Federal Amphitheater, Century II, and Orpheum Theater as needed.
  • Effectively communicates relevant IT-related information to superiors
  • Delivers engaging, informative, well-organized presentations
  • Understands how to communicate difficult/sensitive information tactfully
  • Communicates with Legends Global Venue IT team to ensure adherence to all requirements, ensure awareness of major issues, and to ensure all IT items are properly anticipated and budgeted.
  • Oversee and manage, when needed financials' of the department, purchasing, budgeting, and budget review.
  • Position requires the ability to work at all Legends Global venues in Wichita and Andover.
  • All other duties as assigned
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