Director of IT - INTRUST Bank Arena

ASM Global • Wichita, KS

1d

About The Position

Legends Global, the leader in privately managed public assembly facilities, has an immediate opening for a Director of IT for INTRUST Bank Arena.

Requirements

• Must successfully pass a background and credit check
• Minimum of 8 years’ experience with the below technical competencies:
• Microsoft 365/Exchange Online
• Active Directory/Entra Active Directory
• On-premises file sharing and cloud-based file management
• Enterprise grade wired and wireless network infrastructure
• Server systems administration
• Enterprise grade Voice over IP (VoIP) Telephony
• Must have previous experience managing help desk-based end user support
• Superior customer service and interaction skills
• Ability to work nights/weekends/holidays
• College degree preferred in a related field
• 8-10 years of direct experience in duties will be considered in lieu of a degree
• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.

Nice To Haves

• Point of Sale Implementation and Administration (preferred)

Responsibilities

• Assists in the planning and implementation of additions, deletions, and major modifications to IT network
• Daily management of IT staff
• Oversees the administration and maintenance of the company’s entire infrastructure including Administration and maintenance of the venue’s LAN/WAN
• Implementation of required network security
• Venue’s telephone system
• Computer stations and software
• Oversight of troubleshooting, systems backups, archiving, and disaster recovery providing expert support when necessary
• Oversight of venue help desk including direct response for escalated issues
• Interacts with internal and external clients on all levels to help resolve IT-related issues and provides answers in a timely manner
• Builds and maintains vendor relationships and manages the purchase of all software, hardware, and other IT supplies in conjunction with Legends Global corporate requirements
• Ensures that company assets are maintained responsibly
• Coordinate with management team to ensure all goals are met for each event at INTRUST Bank Arena.
• Knowledge and ability to provide POS support to Food & Beverage.
• Knowledge and ability to support ticketing system and POS transactions.
• Provide IT support to Capitol Federal Amphitheater, Century II, and Orpheum Theater as needed.
• Effectively communicates relevant IT-related information to superiors
• Delivers engaging, informative, well-organized presentations
• Understands how to communicate difficult/sensitive information tactfully
• Communicates with Legends Global Venue IT team to ensure adherence to all requirements, ensure awareness of major issues, and to ensure all IT items are properly anticipated and budgeted.
• Oversee and manage, when needed financials' of the department, purchasing, budgeting, and budget review.
• Position requires the ability to work at all Legends Global venues in Wichita and Andover.
• All other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Director