Director of IT Sharp Health Plan

Sharp HealthCare

100d • $82,927 - $131,079

About The Position

Directs a team of Information Technology professionals in the support of health plan information systems that enhance health plan business operations and that further the system integration of the Sharp and Sharp Health Plan business entities. Works collaboratively with all levels of health plan leadership and ISD to develop business plans, set priorities and accomplish cross-functional objectives, exercising leadership and judgment to achieve balance between multi-user priorities and strategic business objectives. Provides leadership for the planning, establishment and enforcement of service standards to ensure information integrity and consistency of the supported health plan systems. Utilizes creative and analytical skills to solve new and complex problems. Serves as a key member of Information Systems leadership support services providing focus on emerging technologies and health plan business based information issues within Sharp. Advises, counsels and educates management, and staff on the impact of these trends; and supports Information Systems staff through the change process as the health plan environment continues to evolve and change rapidly. Supports and understands health plan regulatory requirements and ensures technologies adhere to and support these regulations.

Requirements

• 7 Years increasingly responsible health plan management and/or health plan information technology management experience.
• 5 Years in a complex, multi-entity health plan system with extensive interaction at all levels of management and staff.
• Experienced with leading the implementation of a large scale integrated IT system in a health plan.
• Bachelor's degree in Business Administration, Computer Science, Health Care Administration or related; or 4 years of relevant work experience may substitute for degree.

Nice To Haves

• Epic systems experience preferred.

Responsibilities

• Recommends goals and objectives for automated health plan information systems to management.
• Exercises leadership in promoting the use of cost-effective advanced automation technologies throughout all Sharp Health Plan.
• Provides leadership of system optimization efforts to achieve targeted, agreed upon health plan objectives.
• Educates vendors and IT management/staff about the user workflow and potential implications of various technology changes.
• Promotes standardization of information systems products and processes across the system.
• Develops awareness within the clinical and business leadership on the integration of systems.
• Builds partnership and collaborates with Sharp HealthCare ISD, Sharp System Services, physicians, administration and entity leadership.
• Collaborates with the health plan Executive leadership to ensure linkages between technology and workflow improvement.
• Maintains technical and application currency through ongoing formal education.
• Negotiates client requirements and resolves conflicting demands.
• Leads the planning and execution of all Sharp Health Plan information systems support service.
• Ensures the utilization and monitoring of appropriate service level standards.
• Establishes, directs and executes vendor relationships.
• Acts as a primary vendor escalation point for unresolved issues.
• Leads the planning, organization and direction of contract and in-house resources.
• Keeps current on emerging health plan technologies.
• Develops, implements, and enforces policies and procedures consistent with effective information management.
• Participates in the IT event process to quickly resolve issues.
• Leads and directs health plan information systems and client efforts in planning and implementation of new health plan systems.
• Manages outside contracts to ensure compliance with objectives, timeframes and outcomes.
• Communicates project status, targets, activities and issues among Information Systems.
• Gains consensus and approval on required changes.
• Promotes the adoption of advanced information technologies.
• Prepares annual department operating budget.
• Develops and maintains capital proposals and five year planning proposals.
• Maintains and tracks expenses within approved levels.
• Develops cost-effective business partnerships with IT-related vendors.
• Promotes a team culture of open communication.
• Engages in employee coaching and counseling.
• Creates a succession plan for the management team.
• Maintains awareness of quality and regulatory initiatives.
• Ensures overall service quality for department’s application systems.
• Exercises a leadership role for internal and external clients on health plan initiatives.

Benefits

• 401k
• health insurance
• dental insurance
• vision insurance
• paid holidays
• tuition reimbursement
• professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree