As the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home. It takes a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of creating More Lives, Better Lived. The Director, IT Service Operations will be responsible to develop, implement, and maintain the overall ITSM framework within the organization. This is a remote role with preference to work EST hours.