Director of IT Operations

ST Engineering North America • Alexandria, VA

157d • Hybrid

About The Position

We are seeking a dynamic and experienced Director of IT Operations to lead and evolve the enterprise-wide IT infrastructure and network operations across ST Engineering North America (STENA). This role is pivotal in driving the transformation of our technological landscape, ensuring robust, secure, and scalable infrastructure services that align with our strategic business goals.

Requirements

• Bachelor's degree in information systems management, computer science, engineering, or related field required; a combination of education and experience may also be considered. Advanced degree a plus.
• Minimum ten (10+) years of progressive leadership in IT infrastructure and network operations.
• Proven experience with cloud platforms (Azure, AWS), data center consolidation, and cloud migration.
• Strong experience with data center networks, WAN/SDWAN, wireless and remote secure network access platforms, firewalls required.
• Experience managing IT Security Operations required.
• Experience supporting multiple businesses required.
• Experience working in applicable regulatory requirements (e.g., DoD, NIST, DFARS) a plus.
• Demonstrated ability to develop and execute IT strategies that are aligned to business strategies and effectively govern and improve IT processes.
• Knowledge related to Windows servers, virtual technologies; VOIP systems; disaster recovery planning; desktop computing, customer support protocols; information security and privacy; and technology integrations.
• Strong knowledge of IT processes and best practices, including technology maintenance and monitoring; service-level agreements (SLAs); incident response, including security incidents; project portfolio management; disaster recovery planning and testing; CAPEX budgeting; application and equipment life cycles; and change management.
• Strong knowledge of holistic technology solutions (e.g., software, hardware, integrations, customer support, applications, databases, security, etc.).
• Certifications in relevant areas (e.g., CISSP, CCIE, Azure/AWS Certified Solutions Architect, etc.) will be a plus.

Responsibilities

• Define and execute a forward-looking IT infrastructure strategy in collaboration with executive leadership.
• Align IT operations with business objectives, ensuring agility, innovation, and operational excellence.
• Drive innovation by identifying emerging trends and evaluating their impact on our organization.
• Develop, implement, maintain, and consistently improve IT policies and standard operating procedures, including IT disaster recovery.
• Participate in the IT Steering Committee to ensure the alignment of IT resources and activities with business priorities.
• Oversee the design, implementation, and maintenance of robust infrastructure technology stacks.
• Ensure scalability, reliability, and security of systems, networks, and cloud platforms.
• Establish the Cloud Strategy and Roadmap, leveraging expertise in cloud services (such as AWS and Microsoft Azure) to optimize our infrastructure.
• Lead the delivery of infrastructure services across STENA business units.
• Collaborate with Group IT teams to ensure consistent service levels and operational excellence.
• Monitor performance metrics, identify areas for improvement, and implement corrective actions.
• Implement and manage a robust cybersecurity framework to protect systems and data.
• Safeguard our systems, data, and intellectual property from cyber threats.
• Implement security controls and vulnerability management.
• Develop and manage budgets for IT projects, operations, and capital expenditures.
• Optimize resource allocation to achieve cost-effective solutions.
• Evaluate return on investment (ROI) for technology investments.
• Build and lead a high-performing IT operations team.
• Foster a culture of collaboration, accountability, and innovation.
• Mentor and develop team members through training, performance management, and career development.
• Build strong partnerships with other IT leaders in STENA and across ST Engineering.

Benefits

• 401K with rich company match and immediate vesting
• Medical/Dental/Vision Insurance
• Disability
• PTO
• Tuition Assistance
• Life and Accidental Death Insurance
• Development and Career Growth Opportunities
• Hybrid work schedule based out of Pensacola, FL or Baltimore, MD

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Transportation Equipment Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees