Director of IT Operations and Security

SBC-posted 4 months ago

$160,148 - $213,531/Yr

Full-time • Senior

San Francisco, CA

5,001-10,000 employees

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The Director of IT Operations and Security provides strategic and operational leadership for the State Bar's technology infrastructure, networking, end-user support services, and cybersecurity programs. This role ensures the delivery of reliable, secure, and efficient IT services that enable the organization to achieve its mission while protecting its information assets and systems. The ideal candidate is a proactive and collaborative IT leader with extensive experience managing complex technology environments in public sector or enterprise settings. They have a strong track record in operational excellence, cybersecurity program implementation, and delivering high-quality end-user services. This individual excels at building and developing high-performing teams, driving continuous improvement, and aligning IT operations and security strategies with organizational goals. They are a clear and persuasive communicator who effectively engages both technical staff and executive leadership, and they are passionate about delivering reliable, secure, and customer-focused technology services.

Provide strategic leadership and direction for IT operations, infrastructure, and security to support the State Bar’s mission and business objectives.
Serve as a key advisor to executive leadership and staff by providing assessments, analysis, and policy guidance on technology strategy, operational risks, security matters, and other technology issues to influence decisions that impact organizational success.
Contribute to IT strategic planning and organizational business continuity efforts, aligning operational initiatives with long-term goals.
Lead, mentor, and develop IT operations teams, fostering a culture of excellence, innovation, and continuous improvement.
Oversee and ensure the effective delivery of IT services, including end-user support, service desk operations, and incident management to maintain high user satisfaction.
Direct the planning, implementation, and optimization of technology infrastructure, leveraging advancements in cloud and emerging technologies to deliver reliable, scalable, and modern solutions that align with organizational needs.
Evaluate and recommend emerging technologies that enhance operational efficiency, security posture, and organizational capabilities.
Ensure the security and availability of the State Bar’s information systems by establishing and enforcing robust cybersecurity strategies, policies, and standards.
Provide executive oversight of risk assessments, vulnerability management, and incident response to protect the organization from cybersecurity threats.
Ensure compliance with applicable data security, privacy regulations, and organizational policies through effective governance frameworks and controls.
Oversee asset management and lifecycle planning for hardware and software to ensure compliance with procurement policies and effective utilization of resources.
Develop, manage, and monitor operational and security budgets, ensuring efficient use of resources while delivering high-quality services.
Establish and oversee performance metrics, controls, and processes to ensure effective management of IT operations and continuous improvement.
Collaborate with internal audit, compliance, and risk management teams to address security and operational requirements proactively.
Build and maintain strong relationships with State Bar offices to understand business needs and deliver technology solutions that advance organizational goals.
Oversee vendor and service provider relationships to ensure optimal delivery of outsourced services.
May act on behalf of the Chief Information Officer in their absence, when directed.

Bachelor’s degree in a field Information Technology, Computer Science, or related field that develops skills related to essential duties or equivalent academic achievement.
8+ years of progressive experience in IT operations and security, with at least 3 years in a leadership or management role.
Certified Information Systems Security Professional (CISSP)
Certified Information Security Manager (CISM)
Certified Information Systems Auditor (CISA)
Certified Cloud Security Professional (CCSP)
Project Management Professional (PMP)
ITIL Foundation Certification

Master’s degree is preferred and may substitute for up to two (2) years of experience.
Preferred certifications include: Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified Cloud Security Professional (CCSP), Project Management Professional (PMP), ITIL Foundation Certification.

Annual Salary Range: $160,148 - $213,531
This position allows for up to four days of remote work per week

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