Director of IT Business Partnership

Enterprise Community Partners

2d • $145,000 - $165,000

About The Position

The Director of IT Business Partnership is a senior-level strategic partner responsible for aligning IT services with business objectives across all divisions. This role focuses on relationship management, demand shaping, and meeting business challenges with IT investments that deliver measurable value and impact our mission.

Requirements

• Expertise in business process management, including process mapping, modeling, and optimization.
• Proven ability to influence senior leadership and drive alignment across diverse stakeholder groups.
• Expertise in shaping demand for an internal IT group.
• Strong communication and interpersonal skills, capable of explaining complex technical and business concepts to diverse audiences.
• Expertise in change management, strategic planning, and IT governance.
• Demonstrated ability to develop and execute IT strategies that support organizational goals.
• 10+ years in leadership roles within IT, business relationship management or Project management.
• Proven track record of optimizing business processes to drive operational efficiency and alignment with IT capabilities.
• Experience collaborating with senior executives, including Presidents and C-Suite leaders.
• Extensive background in IT demand management, business analysis, strategic planning, and program management.
• Bachelor’s degree in IT, Business Administration, or related fields; advanced degrees preferred.

Nice To Haves

• 5+ years of management of teams preferred.
• Relevant certifications (e.g., BRM, MBRM, Six Sigma, BPM) are highly desirable.

Responsibilities

• Strategic Leadership Build and maintain trusted relationships with senior business leaders, including C-Suite executives, to ensure IT services align with business objectives. Serve as a strategic advisor, guiding the development of IT roadmaps and investment strategies.
• Business Process Management Analyze and map business processes to identify opportunities for efficiency and improvement. Collaborate with stakeholders to document, refine, and optimize business processes in alignment with IT capabilities. Utilize process modeling tools and techniques to facilitate communication between IT and business units.
• Operational Excellence Oversee the IT demand management process, ensuring efficient decision making about project intake and prioritization. Facilitate the creation of comprehensive business cases for technology initiatives, emphasizing their value to the organization.
• Team Leadership Lead and develop a high-performing team of IT Business Partners and Analysts. Foster a culture of collaboration, accountability, and continuous improvement within the IT organization.
• Stakeholder Engagement Act as the primary liaison between IT and business units, ensuring effective communication and alignment. Advocate for business needs within IT and drive the adoption of innovative solutions that create value.
• Innovation and Value Creation Identify opportunities to leverage emerging technologies and industry trends to transform business operations. Champion initiatives that enhance efficiency, reduce costs, improve customer satisfaction, and positively impact our mission.

Benefits

• Enterprise offers a comprehensive total rewards package for you and your family.
• Benefits include dental, health, and vision care plans, as well as family-building benefits, such as fertility, adoption, surrogacy support, and gender-affirming care.
• Enterprise allows flexible work arrangements to promote a better work-life balance.
• We offer health advocacy, EAP, and mental health benefits.
• We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions.
• Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 251-500 employees