Director of Investigations

Umpqua Bank Corp • Phoenix, AZ

59d • $103,000 - $140,000 • Onsite

About The Position

Responsible for leading and overseeing all day-to-day activities within the Financial Investigation Department (FID), with a primary focus on Anti-Money Laundering (AML) compliance and investigative excellence. Seeking an innovative Director who can design, implement, and maintain a best-in-class AML and Fraud Investigations program, including robust transaction monitoring systems, to effectively detect, prevent, and deter money laundering and terrorist financing risks. The role requires deep subject matter expertise in AML frameworks, regulatory requirements, and investigative methodologies, as well as the ability to identify emerging risks and ensure appropriate controls are in place. This leader will drive strategic initiatives to strengthen AML compliance.

Requirements

• Bachelor's degree in business, finance, risk management, criminal justice, information technology or related field is preferred.
• 6+ years in investigations including fraud and AML as well as transaction monitoring, including a strong understanding of fraud and AML regulations and
• Understanding of the financial services environment, across various products and geographical locations, and how they interact with financial crimes investigations.
• Ability to identify emerging financial crime risks that impact investigations and transaction monitoring.
• Excellent project management and organizational skills and capability to handle multiple projects at one time
• Experience with and previous exposure to internal control functions and regulators.
• Excellent written, verbal communication, and analytical skills
• Demonstrated attention to detail with understanding of strategic vision and context.
• Ability to lead and influence people to successfully execute strategies across functions and at senior levels using sound judgment.
• Experience managing managers of teams.
• Promoting a culture of accountability and early escalation of issues
• CAMS or equivalent certification or willingness to obtain.

Responsibilities

• Development, management and execution of fraud and AML investigations and transaction monitoring program.
• Develop policies and procedures for all investigations, including life cycle, reviews of scenario validation, segmentation, and optimization tools.
• Engagement in rules development and use of machine learning and AI in fraud and AML transaction and behavioral monitoring.
• Review of policy and related documents to ensure that all investigative risk management processes are addressed.
• Determine emerging risk impacting transaction monitoring and fraud/AML typologies.
• Analyze data, prepare and present regional and global reports related to fraud and AML investigations including related issues and escalations.
• Develop strategy, requirements and recommendations for investigative workflows relating to new products and services, including serving as driver or strong contributor for investigative projects and progress, and development of monitoring proposals.
• Initiate, assess and determine data quality and recommend solutions to improve and deliver sustaining and effective monitoring, alert handling, and SAR filing processes.
• Establish and conduct oversight of operations functions engaged in the handling/resolution of AML alerts and manual investigations related to internal employee, fraud, and highly sensitive investigations.
• Provide oversight and support services for groups that impact FID related to fraud investigations and AML transaction monitoring, process and policies.
• Working knowledge and experience in Actimize, LexisNexis, other systems as required.
• Other duties as assigned.
• Supervise up to 8 employees including managers

Benefits

• We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays.
• Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Credit Intermediation and Related Activities
• Number of Employees: 1,001-5,000 employees