DIRECTOR OF INVESTIGATIONS AND COMPLIANCE

New York City, NY-posted 4 months ago
Full-time • Manager
New York City, NY
5,001-10,000 employees
Justice, Public Order, and Safety Activities
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The Director of Investigations and Compliance will be responsible for managing the Agency's investigative and compliance programs under the New York City Equal Employment Opportunity (EEO) Policy and related law. This role will directly oversee the Agency's internal complaint investigations and EEO related compliance, as well as its diversity, equity and inclusion (DEI) strategies for fostering a compliant, inclusive, and equitable work environment.

  • Direct and manage all internal investigations alleging discrimination, harassment, or retaliation in violation of the EEO Policy, including the intake, tracking, and resolution of these complaints.
  • Recommend corrective actions and systemic changes based on investigation findings, and manage related training and remedial measures.
  • Direct and manage the Agency's EEO-DEI compliance requirements and best practice initiatives/strategies.
  • Develop and implement policies, procedures, and training regarding workforce adherence to EEO-DEI law, related mandates, and best practice standards.
  • Manage the EEOD Office's response to requests for EEO records and related audits.
  • Supervise and train a team of investigators and related staff.
  • Prepare and present regular reports to executive leadership regarding investigation trends, outcomes, areas of risk, and risk mitigation recommendations.
  • Collaborate with HR, Legal, and other departments to ensure compliance-driven, comprehensive, and practical resolutions/outcomes.
  • Stay current on changes in laws, regulations, and best practices in EEO compliance, workplace complaint investigations, and inclusive workplace practices.
  • A master's degree from an accredited college in a relevant field and two years of satisfactory full-time professional experience in specified areas, including 18 months in an executive, managerial, administrative or supervisory capacity.
  • A baccalaureate degree from an accredited college and four years of professional experience in specified areas, including 18 months of executive, managerial, administrative or supervisory experience.
  • 7-10 years of progressively responsible experience in workplace investigations, EEO compliance, employee relations, or other compliance or regulatory environment.
  • At least 3 years in a supervisory or management role.
  • Demonstrate expertise in EEO laws and regulations.
  • Experience managing complex investigations.
  • Strong analytical, investigative, and report-writing skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Excellent interpersonal and communication skills.
  • Skilled in conflict resolution and restorative practices.
  • Ability to lead, train, and mentor personnel.
  • Certifications such as Certified EEO Investigator or SHRM-CP/SCP.
  • Public Service Loan Forgiveness eligibility.
  • Potential for federal loan forgiveness programs and state repayment assistance programs.
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