Director of Intensive Outpatient Program for Women

Achieve Behavioral Health•Suffern, NY

48d

About The Position

The Director of IOP/Next Steps provides high-level oversight and strategic leadership of Achieve’s intensive outpatient services for women. This role ensures program integrity, staff support, and alignment with Achieve’s mission, while delegating the day-to-day flow of operations to program leadership.

Responsibilities

Supervise IOP/Next Steps leadership team (Assistant Director, Clinical Administrator, Heads of DBT Coaching, Psych Rehab, Navigation).
Safeguard program development, structure, curriculum, and overall integrity.
Problem-solve and fine-tune program areas where challenges arise, supporting continued development and adaptation for high-risk clients.
Guide staff training plans and professional development.
Final oversight and decisions on admissions (with Medical Director + Assistant Director).
Serve as senior escalation point for clinical leadership questions.
Supervise and consult on complex/high-risk cases.
Co-lead at least one therapy group
Step in on very high-acuity cases (e.g., suicidality, family crises, multistakeholder interventions).
Facilitate treatment planning or larger intervention sessions with client and team when needed.
Assess staffing needs with Assistant Director; report to Clinical Director.
Ensure systems for after-hours supervision rotation and daytime coverage.
Step in clinically for crises when required, while strengthening sustainable systems.
Foster a calm, supportive, structured environment for staff and clients.
Monitor staff satisfaction and input (e.g., surveys).
Maintain a culture of optimism, collaboration, and resilience.
Ensure weekly rounding and consultation meetings are held (led by admin/lead staff), and provide supervision during these meetings.
Meet regularly with the admin team and supervise direct reports (Assistant Director, Clinical Admin, service heads).
Provide ad hoc supervision and touch points with leadership staff as issues arise.
Hold periodic check-ins with Psychiatry and Nursing.
Join service department meetings as needed.
Policies & Guidelines → Develop/refine program policies and guidelines; Ongoing updates delegated to Assistant Director and Clinical Admin.
Scorecards → Oversee systems and procedures; continued collaboration with Head Navigator.
Training Systems → Oversee staff training and ensure program efficiency (skills integration, crisis training, systems/protocols). Assistant Director takes lead; service heads contribute. Director provides consult and occasional in vivo modeling at complex junctions.
Next Steps Development → Support growth of Next Steps through creative ways to strengthen its presence and leadership as admin team shifts (Assistant Director and service heads).
Documentation & Protocols → Ensure all key materials are completed, finalized, and shared with staff