Director of Intake and Client Care

Pyramid Healthcare•Radford, VA

2d•$65,000 - $75,000•Onsite

About The Position

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. At Pyramid Healthcare in Radford we specialize in Substance Use Disorder Treatment. Pyramid Healthcare Inc. has been in operations since 1999 and currently operate over 80 programs in 8 different states, offering a full continuum of high-quality behavioral health care for individuals suffering from substance use disorders, mental health concerns, and other behavioral health issues. Our clinical team at Radford thrives on a close knit team environment of collaboration and commitment to our clients. If you would like to use your experience and education, to create a positive footprint at our new program, we invite you to apply to this wonderful opportunity. Address: 6226 University Park Drive, Radford, VA 24141 Schedule: Full time 40 hours/week Salary Range: $65K-$75K/year

Requirements

Supervisory experience in a behavioral healthcare setting, preferred.
Experience with staff development and client intake and referral processes preferred.
Minimum of Bachelor’s Degree, Master’s preferred.

Responsibilities

Work with central admissions office to coordinate admits, discharges, bed availability.
Ensure bed board census is completed every morning
Ensure that detox bed availability is completed and updated throughout the day
Communicate changes in admissions/discharges (unplanned discharges, AMA’s, no-shows, etc.) with central admissions.
Oversee that intake paperwork on new admissions are completed as needed.
Contact referral source, payer source, upon admission.
Obtain pre-cert if needed
Cross train as back-up/support for Utilization Review process, completing daily census.
Leadership and involvement in staff meetings, training, new employee onboarding, ongoing development new employee training program.
Works with all departments on scheduling services throughout the entire facility
Carries out the personnel management activities associated with direct staff supervision, including screening and selection, orientation training and development, performance management and employee functions.
Ensure proper documentation is occurring on all shift/incident reports
Oversees outside trainers and other services coming into the facility to provide quality services for clients.
Must exercise discretion and maintain confidentiality with regard to all company information
Completion of all required trainings as designated by the company and accreditation/licensing entities.
Other duties as assigned.