Director of Innovation

Journal Technologies

18d•Remote

About The Position

The Director of Innovation will lead the Journal Labs division and serve as a key driver of innovation across Journal Technologies. This role is responsible for identifying, shaping, and advancing forward-thinking ideas informed by the market, our clients, and internal teams, and translating them into initiatives that support the company’s innovation strategy and long-term growth. With a strong focus on emerging technologies (including generative AI) the Director of Innovation will champion new approaches, evaluate and advance transformative solutions, and ensure Journal remains at the forefront of innovation in the justice and public sector technology space. This position requires a strategic, collaborative leader who can connect external trends with internal execution to deliver meaningful business and customer impact.

Requirements

Strong organizational skills and exceptional attention to detail, with the ability to manage complex innovation initiatives from concept through execution.
Prior knowledge and experience in the Justice industry with a reasonable understanding of the eSeries platform is a must
Excellent communication and interpersonal skills, with the ability to engage effectively with technical teams, business leaders, and external stakeholders.
Proven ability to manage multiple priorities, tasks, and deadlines efficiently in a fast-paced, evolving environment.
Top-notch oral and written communication skills, including the ability to present ideas clearly, influence decision-making, and build alignment across teams.
Demonstrated capability to implement, uphold, and continuously improve Knowledge Management standards, methodologies, and documentation practices.
Strong facilitation and collaboration skills, with experience leading cross-functional groups through ideation, experimentation, and delivery.
Strategic mindset with the ability to translate emerging market trends, client insights, and internal innovation into actionable solutions.
Comfort working in ambiguity, with a proactive, problem-solving approach and a bias toward execution.

Responsibilities

Innovation Strategy & Vision: Develop and execute an innovation roadmap in close coordination with Product Management,Professional Services, Support, Engineering, and Journal Labs technical leadership, incorporating industry advancements and customer needs through a understanding of Journal Technologies’ products, platform architecture, and justice-domain workflows. The role focuses on operationalizing innovation strategy by translating strategic direction into sequenced, executable initiatives that both leverage existing product capabilities and thoughtfully inform the evolution and expansion of the platform within the organization’s operating model.
Market-Informed Idea Leadership: Actively engage with the innovation ecosystem including clients, partners, staff, and market trends to surface and translate innovative ideas into actionable opportunities for the organization.
Emerging Technology Adoption: Lead the exploration and responsible adoption of emerging technologies, including generative AI, ensuring solutions are practical, scalable, and aligned with Journal’s mission and values.
Project & Portfolio Leadership: Oversee the full operational lifecycle of innovation initiatives, from concept development and experimentation through execution and integration, delivering results with speed and clarity.
Cross-Functional Collaboration: Partner closely with product, engineering, implementation, client success, and other teams to embed innovation into core business processes and foster a culture of continuous improvement.
Team Leadership & Mentorship: Build, lead, and mentor a high-performing team (either directly or indirectly managing) focused on research, experimentation, and delivering innovative solutions that support business and customer outcomes.
Stakeholder & Executive Engagement: Communicate innovation priorities and progress in a clear and consistent manner, helping stakeholders across the organization stay aligned on direction, timing, and outcomes. The role focuses on providing appropriate visibility into innovation efforts and ensuring shared understanding across teams and leaderships
InventFest Leadership: Design, lead, and evolve Journal Technologies’ internal InventFest program, hosted multiple times per year, to generate, surface, and accelerate innovative ideas from across the organization.
Employee-Driven Innovation: Foster a culture of experimentation by creating structured opportunities for staff at all levels to contribute ideas, collaborate across teams, and explore new technologies or solutions.

Benefits

Competitive compensation
Quality medical, dental and vision coverage.
Competitive paid time off as well as paid holiday time.
401(k) retirement (US) and GRRSP (CDN) programs.
Annual professional development funds - $1,500 USD annual per employee.
Book subscriptions with an extensive library in each office for personal and professional growth.
Flexible working hours which you can coordinate with your supervisor.
Ability for employees to work from a remote location (e.g., home) or office.
Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees.
Travel opportunities between Journal Technology offices and with clients.
We provide technology that matters in the world, and we're a stable employer comprised of quality people, with a commitment to investing in our people.