Director of Infrastructure

Princess Cruise Lines USA • Southampton, MA

244d

About The Position

Join us in shaping the future of unforgettable holiday happiness across our P&O Cruises and Cunard ships & Head Office as a key leader within our Technology Department. At Carnival UK, we believe in the power of diversity to drive success, valuing a blend of backgrounds, experiences, and skills. If you're a technology professional with a strategic mindset, a passion for excellence and a track record of transforming technology infrastructure, let's talk. We're not just looking for qualifications on paper; we're searching for someone who can bring fresh ideas and a new perspective to our team. As Director of Infrastructure, you'll play a pivotal role in steering the technical direction of Carnival UK and our ships. Your leadership will not only shape our technological advancements but also inspire a team of technology professionals to excel in their roles.

Requirements

• A proven track record in leading high-performing technology teams, with a strong focus on people development and management.
• Demonstrable experience of driving transition from on-premises infrastructure to fully automated, cloud/hybrid cloud based and containerised solutions.
• Broad technical expertise across infrastructure domains, including network communications, servers, storage, and cloud technologies—particularly AWS, Palo Alto, Cisco, Aruba, Microsoft/Redhat/Suse server technologies, Kubernetes and hypervisors such as VMware and Nutanix.
• Recent experience operating within large, complex organisations—ideally in the Travel and Leisure sector.

Nice To Haves

• A natural ability to lead, influence, and motivate others.
• A passionate, customer-centric service excellence mindset.
• Strong critical thinking and problem-solving skills.
• Excellent prioritisation and time management capabilities.
• A strategic mindset with a hands-on approach to delivering results with integrity.

Responsibilities

• Accountable for the ongoing performant, robust, secure and compliant operation of all Carnival UK Technology Infrastructure across ship & shore including data centres, cloud deployments, networking, telephony and shared platforms.
• Innovation, strategic roadmap creation and robust delivery of infrastructure requirements in support of business objectives.
• Lead teams to adopt an inclusive, customer service focused delivery and continual improvement ethos, building team capability to propel us through our exciting transformation programme.

Benefits

• Employee Discounted Cruising plus Friends and Family offers.
• Annual bonus.
• Car Allowance.
• Contributory Defined Contribution Pension scheme.
• Company paid private medical and dental insurance and health assessment.
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Water Transportation