Director of Information Technology

I/ONX HPC-posted 3 months ago
$210,000 - $220,000/Yr
Full-time • Director
11-50 employees
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I/ONX is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our team developed the world’s first platform to enable CPUs, GPUs, ASICs, and FPGAs to work together for AI and High Performance Compute workloads. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We are seeking our first Director of IT to establish and lead our IT operations. This position plays a critical role in making sure our people, systems, and workflows operate smoothly every day, with a focus on IT operations and support. You’ll manage all aspects of IT operations, including end-user support, device and software lifecycle, network administration, and vendor management. Over time, you will build and lead a team to support a growing workforce and evolving business needs.

  • Serve as the primary point of contact for all IT-related issues, providing hands-on support to employees.
  • Oversee device provisioning, software deployment, account setup, and access management.
  • Implement efficient ticketing and support systems to track and resolve IT requests.
  • Manage day-to-day IT infrastructure, including networking, connectivity, and business applications.
  • Ensure availability and reliability of collaboration tools, communication systems, and enterprise applications.
  • Partner with engineering teams to support HPC-related workflows where IT intersects with infrastructure needs (e.g., access, storage, connectivity).
  • Translate security recommendations from the Director of Security Initiatives into day-to-day IT practices.
  • Develop and maintain IT procedures, documentation, and employee training.
  • Ensure compliance with internal standards for access, hardware, and data handling.
  • Manage vendor relationships, contracts, and procurement of hardware/software.
  • Track and maintain IT assets across the company.
  • Optimize licensing and costs through effective vendor negotiations.
  • Define the roadmap for scaling IT support as the company grows.
  • Recruit, mentor, and lead a high-performing IT operations team.
  • Establish best practices for IT service delivery.
  • 7+ years of IT operations experience, including hands-on support and systems management.
  • Strong knowledge of IT infrastructure, networking, and enterprise applications.
  • Demonstrated ability to manage IT in technical or high-performance environments.
  • Proven success managing vendors, licenses, and IT budgets.
  • Excellent communication and problem-solving skills, with a customer-service mindset.
  • Experience as the first IT hire or sole IT lead in a fast-growing organization.
  • Background supporting engineering or research teams in HPC or highly technical environments.
  • Familiarity with ERP, HRIS, or other enterprise platforms.
  • Base salary range of $210,000 - $220,000 annually.
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