Collaborating with business leadership to develop holistic IT strategies to best meet the operating needs of the business, enable and support business growth and success, and solve business problems. Leading and developing a high-performing IT organization that supports the business with excellence. Providing forward-looking technology-related recommendations to enable improved business performance. Recommending and implementing infrastructure solutions to meet the needs of the business and select and manage vendors to provide those infrastructure solutions. Managing and supporting a network with approximately one hundred locations across the United States and Canada. Supporting the business with resources to address user hardware, software, and network problems. Establishing a roadmap for effective business intelligence, analytics, and decision support. Ensuring and maintaining a secure network environment and leading the organization towards external cybersecurity compliance certifications. Ensuring a functioning disaster recovery plan as it relates to core IT systems. Developing training content, as appropriate, to help the business get the most out of its IT investment. Creating and managing to KPIs for the IT function. Other projects and duties as assigned.