Director of Information Technology

Pinnacle West Capital Corporation•Phoenix, AZ

34d•Hybrid

About The Position

Director of Information Technology | Powering Arizona's Technology Future Due to growth and investment in our IT leadership structure, APS is adding several Director-level positions that will shape our technology future. We're building a stronger, smarter digital foundation to power Arizona and we're looking for visionary technology leaders to join us. As part of APS's senior IT leadership team, you'll set strategy, lead high-performing leaders, and deliver modern, secure, and reliable technology solutions that enable operational excellence across the enterprise. These roles offer the opportunity to influence enterprise-wide initiatives while leading specialized portfolios in infrastructure, communications, and support services. Why APS We offer meaningful work, industry-leading benefits, hybrid flexibility, and a collaborative culture where your ideas make a difference. Join a company that's innovating for tomorrow and investing in leadership today. Apply now to be considered for one of our Director-level IT opportunities and help shape the future of technology at APS. Leadership Opportunities Available Director, IT Enterprise Infrastructure Lead the strategy, modernization, and operations of APS's core infrastructure environment, including compute, cloud, storage, automation, and data center services. Drive modernization and resilience across hybrid and cloud platforms to support APS's business transformation. Director, IT Enterprise Support Services Oversee enterprise-wide IT support operations, including the Service Desk, Customer Care Center, Desktop Support, Mobility, and Observability teams. Champion service excellence, user experience, and operational efficiency across all technology touchpoints. Director, IT Utility Communications Guide the vision and strategy for APS's statewide communication and network systems - enabling reliable connectivity for generation, transmission, and distribution operations. Lead teams responsible for IP networks, telecommunications, and disaster-recovery communications infrastructure.

Requirements

Strategic Leaders with a track record of success in IT infrastructure, operations, or communications within complex organizations.
Innovators who thrive at the intersection of technology and business strategy, driving modernization and transformation.
Collaborative Partners who build strong relationships across technical and executive teams.
Operational Experts skilled in governance, performance metrics, and service excellence.
People-Focused Leaders committed to developing talent and fostering a culture of accountability, safety, and inclusion.
B.S. in Computer Science, Business, Electrical Engineering or related degree or equivalent combination of education and experience.
Comprehensive IT technical and managerial knowledge with a minimum of ten (10) years progressively responsible experience with emphasis in client relationship management, consulting, engineering, construction, development and implementation of information systems.
Five (5) of the ten years of experience in an IT leadership role with proven ability to develop and manage high performing teams.
Significant knowledge of business processes, competitive trends and developments in industry drivers.
Demonstrated effective oral, written and presentation communication skills; marketing and negotiation skills; and the highest quality interpersonal and people management skills.
Strong critical thinking and creativity skills along with the ability to exercise sound judgment by making decisions based on accurate and timely analyses.
Proficiency with Microsoft Word, Excel, Outlook and Internet.

Nice To Haves

MBA or Masters degree preferred.

Responsibilities

Lead a team of Leaders responsible for delivering reliable, secure, and innovative technology solutions.
Partner across APS to translate business needs into technology strategies that drive modernization and efficiency.
Oversee large-scale programs, vendor partnerships, and critical systems supporting enterprise operations.
Ensure strong governance and operational excellence through ITIL, cybersecurity, and service-management best practices.
Develop and mentor future technology leaders, fostering collaboration, accountability, and continuous improvement.
Champion initiatives that improve reliability, customer experience, and digital innovation.