Director of Information Technology

AHMC Healthcare • Daly City, CA

179d

About The Position

The Director of Information Technology provides technical and managerial leadership in establishing goals and priorities and in the overall management of day to day operations at Seton Medical Center, Seton Medical Center Coastside, and associated business offices and office buildings. This position is directly involved in design, planning, operation, maintenance, and troubleshooting of the facility’s infrastructure including telecommunications (as applicable), desktop and server support, network cabling and wiring and help desk. The Director ensures continuity and alignment of the Information Technology Department strategic and operational plans and facility’s needs. The Director of Information Technology ensures that key information assets are continuously secure and well-integrated.

Requirements

• Bachelor’s degree required with emphasis in Computer Science or Information Systems, or equivalent experience.
• Seven or more years of progressively more responsible healthcare information technology with 3-5 years management experience and/or 5+ years Revenue Cycle and or Clinical Systems information technology experience in a multi-facility Acute Care Hospital environment.
• Working knowledge of system application implementation, enhancement and support methods and practices.
• Thorough knowledge and understanding of information management, patient accounting financial information, dedicated departmental systems, decision support systems and office automation systems.
• Thorough knowledge of the principles and practices of systems, organization and management analysis.
• Comprehensive working knowledge of computer systems analysis and programming techniques and procedures.
• Working knowledge of IT standards and quality methods and metrics.
• Working knowledge of project management methods.
• General familiarity of user business practices, concepts and terminology sufficient to support the applications.
• Excellent verbal and written communication skills.
• Familiarity with PCs and related software.
• Familiarity with server operating systems and general administration skills.
• Ability to establish and maintain effective relationships with associates and superiors.
• Ability to organize multiple job tasks and work independently.
• Strong communication, organization, and project management skills are necessary for this position.
• Exhibits strong interpersonal skills and ability to deal effectively with all levels of internal and external personnel.
• Skills in planning and preparing written communication.
• Demonstrates flexibility in rapidly changing environments.
• Able to work under stressful situations.
• Excellent analytical skills.
• Strong problem solving skills with well-organized and structured work habits.

Nice To Haves

• Advanced degree or equivalent in Information Discipline, MCSE, or related IT Experience.

Responsibilities

• Assists with the planning and implementation of enterprise information systems to support distributed and centralized clinical and business operations.
• Directly responsible for technical support – maintenance and troubleshooting of facility’s technical infrastructure.
• Primary organizational technical leader for information technology, and information technology embedded in facilities.
• Owns the facilitation of multi-way communication with key constituents on Information Technology matters.
• Assists in managing, monitoring and executing the company’s portfolio of projects in relation to Information Technology.
• Assists in identifying process improvement opportunities and challenges and communicating them to immediate supervisor for planning and action.
• Demonstrated ability to effectively communicate information technology both verbally and in writing.
• Mature understanding of current and emerging technologies and data operations.
• Regularly meets with users, vendors, and IT staff to strategically develop/modify system specifications.
• Supervises the development of design solutions for applications and preparation of the appropriate documentation.
• Supervises development of test data, system testing and documentation for all phases of the application development life cycle.
• Oversees the management of projects assigned from preparing project schedules and estimates through final implementation.
• Responsible for the security and integrity of information technologies; with a special focus on any system or technology that utilizes and stores Protected Health Information (PHI) or Personal Identity Information (PII).
• Provides service support for all computer applications, telecommunications, networks, and connectivity to clinical equipment.
• Plans and manages the implementation of new information systems and software acquisitions.
• Oversees and coordinates technical and personnel resources to support technical services.
• Participates in the evaluation, design, and implementation of systems that support end users in the productive use of computer hardware and software.
• Works with the Corporate Chief Financial Officer on long term planning and annual budgeting.
• Supports mentoring and coaching in conjunction with direct supervisor.
• Helps ensure accountability of the Information Technology Staff working at the hospital.
• Recruits, manages, leads, develops and retains staff, in alignment with the organization structure and practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree