Cart.com-posted 3 months ago
Full-time • Senior
Time, IL
1,001-5,000 employees

Our Director of Industrial Engineering will lead the industrial engineering team at Cart.com. In this role you will be responsible for overseeing the successful integration of new technologies and processes, ensuring the seamless onboarding of clients and partners, and optimizing our fulfillment operations. As a key member of the leadership team, you will play a crucial role into driving efficiency, scalability and overall performance for our fulfillment operations.

  • Lead and manage the Industrial engineering team, providing guidance, mentorship, and support to achieve objectives and deliver high-quality results.
  • Collaborate with cross-functional teams, including operations, IT, and client services, to design and execute implementation strategies aligned with business goals.
  • Evaluate current fulfillment processes and identify opportunities for improvement, streamlining and automation.
  • Develop and execute project plans, timelines, and budgets for successful technology and process implementations.
  • Oversee the testing, validation, and troubleshooting of new systems and technologies to ensure seamless integration with existing infrastructure.
  • Analyze data and performance metrics to drive decision making, identify trends, and recommend solutions for optimizing fulfillment operations.
  • Collaborate with clients and partners to understand their requirements, address concerns, and ensure a smooth onboarding experience.
  • Stay informed about industry trends and emerging technologies to recommend innovative solutions that enhance our fulfillment capabilities.
  • Foster a culture of continuous improvement, encouraging the team to embrace new challenges and deliver outstanding results.
  • 10+ yrs proven experience in industrial engineering, project management, or a similar role within e-commerce fulfillment or logistics.
  • Extensive experience that yields expert level knowledge of e-commerce fulfillment processes, warehouse management systems, and logistics technologies.
  • An influential leader with a track record of building and maintaining high performing teams.
  • An exceptional problem solver and analyst with the abilities and capacity to interpret data and make data driven decisions.
  • An excellent communicator with interpersonal skills to effectively collaborate with internal teams, clients and external partners.
  • Ecommerce Fulfillment Experience
  • Start Up Experience
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