Director of Individual Supports

Cape Abilities•Hyannis, MA

10d

About The Position

The Director of Individual Supports offers personalized guidance, steadfast support, and exemplary role modeling for individuals with diverse developmental/intellectual disabilities and acquired brain injuries. They oversee the cultivation of essential life, social, and recreational skills, facilitate community integration, ensure healthcare access, and provide supervision, training, and support for Case Managers and Direct Support Professionals.

Requirements

Valid driver’s license in the state of Massachusetts.
Successful completion of all state and agency-mandated trainings.

Nice To Haves

Bachelor’s degree preferred.
Prior human services or relevant life experience preferred.
Previous leadership experience preferred.

Responsibilities

Hires, trains, and manages Case Managers & Direct Support Professionals.
Ensures Case Managers & Direct Support Professionals fulfill roles and responsibilities outlined in their job descriptions.
Develops staff schedules to ensure adequate staffing is in place to meet the required contracted staffing hours.
Ensures the homes of the individuals are safe and in compliance with all state regulatory requirements.
Manages billing required by the agency and state funding sources.
Attends all required internal and external meetings.
Schedules agency vehicle use and monitors employee use. Reports maintenance issues to the Transportation Department.
Prepares Individual Service Plan (ISP) paperwork and reports according to established procedures and deadlines in the HCSIS online system.
Maintains individuals’ records in compliance with agency and regulatory standards.
Ensures individuals receive appropriate medical and therapeutic care; maintains corresponding documentation.
Reports all incidents in a timely fashion and in accordance with agency and regulatory standards.
Maintains regular, open lines of communication and a positive rapport and proactive attitude with staff, families, supervisors, and Department of Developmental Services (DDS) and Massachusetts Rehabilitation Commission (MRC) representatives.
Assume the responsibilities of an Individual Support Case Manager or Direct Support Professionals as needed.
Adheres to the agency’s emergency response policies and procedures. Provides rotational on-call support.
Serves as mandated reporter for suspected cases of abuse and/or neglect to the Disabled Persons Protection Commission (DPPC) or Elder Abuse Hotline, as appropriate.
Ensures deadlines are met for submission of Financial Transaction Reports, monthly billing, monthly mileage for employees, vehicle and property maintenance reports.