Director of Incident Learning & Resolution

SOLV Energy

97d • $145,857 - $193,990

About The Position

The Director of Incident Learning & Resolution plays a critical role in transforming safety and quality events into actionable insights that strengthen SOLV’s culture, systems, and operational resilience. This position leads high-level investigations for SIF and pSIF events, facilitates root cause analysis (RCA), oversees corrective and preventive action (CAPA) execution, and ensures learnings are embedded across business units. It also manages nonconformance tracking and resolution, ensuring that deviations from standards are addressed with rigor and transparency and that systemic improvements are captured through Standardized Work Instructions (SWIs). Acting as a strategic partner to Business Unit Safety Directors and a key resource to field leadership, this role ensures that SOLV’s safety culture is reflected in how incidents and nonconformances are understood, addressed, and prevented, reinforcing transparency, accountability, and continuous improvement.

Requirements

• 10+ years of safety leadership experience, including field and programmatic responsibilities.
• Expertise in RCA methodologies (e.g., 5-WHY, Fishbone, TapRoot, and Learning Teams).
• Strong background in incident investigation, nonconformance management, and safety leadership development.
• Familiarity with safety management systems and CAPA/nonconformance tracking tools.
• Ability to work across functional boundaries and influence without direct authority.
• Deep commitment to cultural transformation and safety excellence.
• Safety certification as CSP, GSP, ASP, CHST, CUSP, CESCP, CIH, CCQM preferred.

Responsibilities

• Lead and facilitate high-quality RCA processes for SIF/pSIF events.
• Ensure investigations are timely, thorough, and culturally aligned.
• Support learning teams where appropriate.
• Develop, assign, and track CAPA plans.
• Validate effectiveness and ensure sustainable closure.
• Collaborate with safety and quality teams to translate CAPA outcomes into Standardized Work Instructions (SWIs).
• Maintain centralized dashboards for CAPA and SWI deployment.
• Oversee identification, documentation, and resolution of safety-related nonconformances.
• Partner with Quality and Compliance to ensure systemic issues are addressed.
• Serve as a key resource for incident and nonconformance reporting.
• Coach safety team members on data entry, troubleshooting, and quality standards.
• Partner with Training & Competency and Safety Integration teams to embed learnings into onboarding and SOPs.
• Conduct site visits, mentor safety staff, and share learnings across BU lines.
• Champion SOLV’s safety culture through transparent incident response and nonconformance resolution.
• Identify trends, gaps, and system breakdowns.

Benefits

• Medical, dental, vision, basic life and disability insurance.
• 401(k) plan.
• Vacation, sick and holiday pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior