Director of Human Resources

Utah Partners for Health•Midvale, UT

About The Position

The Director of Human Resources is responsible for ensuring a consistent, compliant, and accountable people-management system that supports UPFH’s mission, protects the organization, and reinforces a professional culture across all departments. This role has full responsibility for all human resource functions, including employee relations, compliance, benefits administration, workforce planning, and leadership support. The Director of Human Resources serves as a trusted advisor to the CEO and executive team and is responsible for enforcing consistent people practices, managing organizational risk, and reinforcing a culture of professionalism and accountability. This role directly oversees the Credentialing Director to ensure alignment between credentialing, compliance, and workforce management.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field.
Minimum of 10 to 15 years of progressive HR experience, including senior leadership roles.
Demonstrated experience managing employee relations and terminations, investigations and compliance matters, and benefits administration and vendor management.
Strong working knowledge of employment law and HR best practices.
Proven ability to operate independently with sound judgment.
Clear and confident communicator capable of handling complex and sensitive issues.
Calm, steady, and decisive.
Fair but firm, able to balance empathy with accountability.
Comfortable enforcing standards, including with senior leaders.
Highly ethical and trustworthy.
Organized, detail-oriented, and confident in judgment.

Nice To Haves

Experience in healthcare, FQHCs, or nonprofit organizations.
Experience supporting organizations during periods of change or growth.
HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR.

Responsibilities

Serve as the organization’s lead authority on HR policy enforcement and performance management.
Lead corrective action, disciplinary processes, and terminations in a fair and consistent manner.
Coach managers and executives on effective people management, documentation, and accountability.
Identify cultural or performance risks and intervene proactively.
Reinforce organizational expectations related to professionalism, conduct, and leadership standards.
Oversee employee investigations, grievances, and sensitive personnel matters.
Ensure compliance with federal, state, and employment laws.
Partner with legal counsel as needed to mitigate organizational risk.
Maintain strict confidentiality and ethical HR practices.
Ensure HR documentation and personnel files meet legal and organizational standards.
Lead all employee benefits administration, including health insurance, retirement plans, leave programs, and related offerings.
Evaluate and manage benefits vendors and broker relationships.
Ensure benefits offerings are competitive, compliant, and aligned with organizational values and budget.
Ensure accurate administration and employee understanding of benefits programs.
Develop, maintain, and enforce HR policies and procedures.
Ensure compliance with healthcare workforce requirements and applicable regulations.
Oversee onboarding, offboarding, and employee lifecycle processes.
Ensure job descriptions, compensation structures, and performance expectations are current and aligned.
Build scalable HR systems to support future organizational growth.
Serve as a strategic thought partner to the CEO.
Provide independent, objective guidance to executive leadership and managers.
Support organizational design, staffing decisions, and succession planning.
Collaborate with Finance and Operations on compensation philosophy and workforce planning.
Reduce reliance on the CEO for day-to-day HR decision-making.
Directly supervise the Credentialing Director.
Ensure alignment between credentialing processes and HR workforce management.
Support compliance with provider credentialing, privileging, and re-credentialing requirements.
Ensure credentialing practices support operational readiness and regulatory compliance.