Airline Catering - Director of Human Resources

Abby's Catering•Houston, TX

12d•Onsite

About The Position

The Director of Human Resources is responsible for building, leading, and scaling the HR function across Abby’s Catering locations, with an immediate focus on Houston operations and the launch of our Dallas facility. This role owns the full HR lifecycle and serves as a strategic and operational partner to executive leadership during a critical growth phase. The Director leads through presence, clarity, and execution—balancing strategy with hands-on involvement in the business.

Requirements

Minimum of 7 years of progressive Human Resources experience, including leadership responsibility
Demonstrated experience leading HR operations in multi-site environments
Strong working knowledge of federal, state, and local employment laws, with emphasis on Texas
Proven ability to build, scale, and standardize HR processes in growing organizations
Hands-on experience with employee relations, investigations, corrective action, and terminations
Experience using HRIS platforms; Paylocity experience strongly preferred
Ability to partner effectively with executive leadership and operational leaders
Strong communication, decision-making, and problem-solving skills
Ability to work on-site and travel between Houston and Dallas as business needs require

Nice To Haves

Bachelor’s degree in Human Resources, Business Administration, or related field preferred
HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) a plus
Bilingual English/Spanish preferred, not required

Responsibilities

Lead and oversee all Human Resources operations across multiple locations
Build scalable HR infrastructure to support hiring, onboarding, retention, and compliance
Serve as the HR lead for the Dallas operation launch, including staffing and policy implementation
Partner with executive and operational leadership on workforce planning and organizational strategy
Oversee employee relations, investigations, corrective actions, and terminations
Drive performance management, coaching, and leadership development initiatives
Ensure compliance with federal, state, and local employment laws
Develop, implement, and maintain HR policies, procedures, and best practices
Oversee payroll processing, benefits administration, timekeeping, and HR reporting
Leverage HRIS and reporting tools to analyze workforce trends and inform decisions
Manage the HR department budget and vendor relationships
Champion a culture of accountability, clarity, and engagement across all levels of the organization