Director of Human Resources

Black Oak Casino ResortTuolumne, CA
6dOnsite

About The Position

SUMMARY: The Director of Human Resources is responsible for directing, developing, and managing all HR functions, including recruitment, employee relations, compliance, and training while fostering a high-performance culture aligned with the gaming and hospitality industry. This role ensures adherence to federal and tribal gaming regulations.

Requirements

  • Must be at least 21 years old.
  • Must possess a high school diploma, G.E.D., or equivalent.
  • Must possess a bachelor’s degree in human resources, Business Administration, or a related field. An equivalent combination of education and previous experience may meet this requirement.
  • Must have at least 5 years of relevant work experience.
  • Must possess excellent communication skills (both written and verbal) and the ability to work with Team Members at all levels.
  • Must be able to work under pressure and be organized and detail oriented.
  • Must possess working knowledge of computer programs and applications.
  • Must possess and maintain a valid California driver’s license and be able to obtain a Black Oak Casino driver’s permit.
  • Must be able to obtain a valid gaming license.
  • Must be able to pass a mandatory drug test.
  • Must provide evidence of employment eligibility in the U.S.
  • Must be able to communicate proficiently in English.
  • Must be able to lift 25 pounds and occasionally more with assistance.
  • Must be physically able to perform all job requirements.
  • Must be able to work in a non-smoke free environment.
  • Must be able to work in a noisy environment.
  • Must be able to work weekends, holidays and special events.
  • Must be able to work in a fast-paced, 24/7 casino resort environment, often requiring flexible hours, including nights, weekends, and holidays.
  • Must be able to navigate the gaming floor and other areas.

Responsibilities

  • Direct and coordinate Team Member investigations when necessary.
  • Develop and implement HR strategies, policies, and procedures that align with business goals.
  • Participate in administrative staff meetings and attend other meetings and seminars as required.
  • Manage employee relations including grievances, investigations, and conflict resolution for all resort properties and enterprises.
  • Assign, review, and approve work for assigned areas.
  • Oversee performance appraisals, compensation programs, salary surveys, and organization structure.
  • Provide updates, as needed, to Casino Leadership in all areas of responsibility.
  • Create and deliver training programs to enhance organizational performance and service standards.
  • Plan and manage the HR department budget and expenses.
  • Supervise, train, and mentor HR staff.
  • Initiate the development of area goals and objectives for the HR department.
  • Participate in Team Member orientation, other training programs, and community/recruitment-oriented presentations.
  • Maintain attendance records, scheduling, evaluations and corrective action notices for those Team Members under direct supervision.
  • In collaboration with the Risk department, review and recommend action regarding Workers’ Compensation and general liability claims.
  • Act as department liaison with Tribal Gaming Agency, Tribal Benefits Steering Committee and Tribal entities.
  • Develop open lines of communication and positive business relationships with Team Members, Supervisors, Managers, Directors, Senior Operations Officers and the General Manager.
  • Possess a current understanding of state regulations while ensuring compliance of federal regulations.
  • Perform other duties as assigned.
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