Director of Human Resources

LINE DC-posted 4 months ago
Full-time • Senior
DC
11-50 employees
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A Director of Human Resources understands that the hotel will only be as successful as the employees who are in it and make it a priority to foster a positive culture of engagement- filling our team with passionate employees who love our industry. An HR Director is responsible for the daily operations of the Human Resource function, including full-cycle recruiting, training and development, and coaching & counseling, and administration. An HR Director will help build their teams leadership skillset and HR business acumen. HR Director will work closely with the General Manager regarding short and long-term goals and manage expenses within approved budget parameters. The HR Director must have a welcoming and approachable personality and demonstrate genuine concern for guests and employees. HR sets the tone for others in stressful situations by responding in a cool, calm, and collected way. Creating confidence and trust is a must and must be viewed by others as honest and direct. Must be comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Develops a variety of approaches and communication techniques tailored to each situation.

  • Respond to internal and external HR related inquiries or requests and provide assistance as needed
  • Redirect HR related calls or distribute correspondence to the appropriate person of the team
  • Maintain records of personnel-related data (payroll, benefits, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met
  • Act as a liaison with other departments or functions (payroll, benefits etc.)
  • Lead the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts etc.
  • Schedule meetings, interviews, HR events etc. and maintain the team’s agenda
  • Coordinate training sessions such as mandatory training and new hire orientation
  • Develop the onboarding process and update new hire records
  • Implement policies and procedures
  • Respond to unemployment claims
  • Coordinate and facilitate benefit enrollment meetings
  • Process payroll edits and review payroll for accuracy
  • Review insurance carrier invoices for accuracy
  • Assist in recommending and supporting employee relations programs
  • Produce and submit reports on general HR activity
  • Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
  • Maintain 'open door' communication with employees
  • Responsible for interviewing, selecting, training, guiding, managing and scheduling personnel
  • Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward
  • Ensure staff understands their job expectations before holding them accountable
  • Maintain awareness of documentation needed and retained in employee files
  • Be familiar with all safety and emergency procedures including OSHA requirements
  • Attend relevant meetings
  • Must be courteous and gracious, maintaining a professional demeanor at all times
  • Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
  • Bachelor’s degree in relevant field; additional education in Human Resource Management a plus
  • Bi/Multi-Lingual a plus
  • At least three (3) years’ experience as an HR Director or relevant leadership human resources position
  • Union experience required
  • Knowledge of human resources processes and best practices
  • Strong ability in using MS Office (MS Excel and MS PowerPoint, in particular)
  • Experience with HR databases and HRIS systems (e.g. ADP, Dayforce-Ceridian)
  • In-depth understanding of sourcing tools, like resume databases and online communities
  • Familiarity with recruitment including social media recruiting
  • Outstanding communication and interpersonal skills
  • Ability to handle data with confidentiality
  • Excellent reading, writing and oral proficiency in the English Language
  • Excellent organizational and time management skills
  • Excellent attention to detail
  • Ability to multitask
  • Work well under pressure, requires being a team player
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
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