Director of Housing Intervention Services

Green and Healthy Homes I • Baltimore, MD

130d

About The Position

The Green & Healthy Homes Initiative (GHHI) is a 501(c)(3) non-profit entity with the vision of advancing the social determinants of health through healthy housing. GHHI delivers improved health, economic, and social outcomes by supporting housing, environmental health, and energy efficiency services for families in communities nationwide, while also conducting direct services in Maryland. GHHI’s delivery model is based on its data-driven philosophy that public and private social investments are optimized and social program outcomes are maximized when the energy, health, and safety needs of an occupied home are addressed comprehensively, efficiently, and simultaneously. GHHI seeks a full time Director of Housing Intervention Services to oversee the expanding operations of its housing weatherization, lead paint hazard remediation, Aging in Place (senior), housing rehabilitation, solar panel installation and health and safety housing intervention services. The Director of Housing Intervention Services oversees all aspects of the Housing Intervention Services Division in completing housing intervention work and coordination to achieve contract benchmarks while delivering a consistently high quality product for clients. In alignment with GHHI’s mission, contract and grant requirements, the Director of Housing Intervention Services is a rewarding and key position in the organization that produces housing interventions that make homes safer and more energy efficient for low-income children, families and seniors in Maryland with a focus on the Baltimore region.

Requirements

• Minimum of five years of experience in directly related field such as lead hazard reduction, weatherization or home improvement work.
• Experience managing day-to-day contracting partner negotiations, problem resolution and new business development.
• Demonstrated knowledge of general carpentry, plumbing and electrical work.
• Experience directly supervising and managing housing intervention crews.
• Experience working with and monitoring subcontractors.
• Experience preparing cost estimates for housing intervention projects.
• Experience reviewing housing inspection and housing assessment documents and preparing scopes of work.
• Passage of Maryland Lead Paint Maintenance and Repainting Supervisor or Lead Abatement Supervisor training course examination with score of at least 80% or higher (GHHI will cover cost).
• Experience participating in development of bid and grant project proposals and work plans.
• Experience launching and scaling a program.
• Proficiency in Microsoft Word, Outlook and Excel.
• Highly organized and self-motivated.
• Excellent communication skills.
• Detail-oriented.
• Ability to provide excellent customer service, consistent client follow-up and customer relationship management.

Nice To Haves

• Maryland Lead Paint Maintenance & Repainting Supervisor or Lead Abatement Supervisor
• Maryland Lead Paint Visual Inspector or Lead Risk Assessor
• BPI Building Analyst or Energy Analyst certification
• Bachelor’s degree

Responsibilities

• Direct and manage all aspects of the housing interventions work flow in the GHHI Maryland Programs Department Housing Intervention Services Division.
• Coordinate completion of housing intervention work in conjunction with GHHI Crew Chiefs and Foremen and subcontractors.
• Participate and advise in the development of new bids and contract proposals to extend or expand unit production and funding for housing interventions.
• Supervise Housing Intervention Coordinator(s) and coordinate supplies purchasing, scheduling and ongoing operations of all staff on housing intervention programs.
• Work in coordination with GHHI housing assessment and energy auditors to develop scopes of work for housing interventions.
• Oversee and monitor performance of housing intervention activities of the Housing Intervention Team and work with the Production Manager and Vice President of Maryland Programs to determine assigned funding sources, troubleshoot and resolve production challenges, and identify new funding opportunities.
• Develop and maintain detailed knowledge and understanding of the federal, state and local law requirements, GHHI process protocols and benchmark deadlines and deliverables for each contract and insuring compliance by all Program staff.
• Participate in weekly project meetings to review the program's status on reaching its contract goals.
• Supervise staff and conduct monitoring of inventory and supplies purchasing in accordance with all purchase order, credit card, and internal financial control policies.
• Manage GHHI vehicles, equipment and other assets that are part of the Housing Intervention Services Division.
• Manage project costs on a per unit and program bases with the Production Manager to remain within allowable budgets and to effectively leverage GHHI’s multiple funding sources through its Whole House Model strategy.
• Supervise staff in maintaining GHHI vehicles and equipment.
• Manage quality control processes and constant improvement of the program with the Vice President of Maryland Programs.
• With Quality Assurance team, establish annual training and credentialing plan for entire Intervention team and ensure staff training and credentials are in compliance with contract requirements and overall staff development throughout the year.
• Work with GHHI’s Data, Evaluation and Learning Department to insure timely completion of all required reports and to utilize Unit Production Tracking Reports for project management.
• Maintain a positive working atmosphere with the Housing Intervention Services Team in order to keep efforts focused on the mission of the organization.
• All other reasonable activities to support the President and CEO, GHHI, staff and related organization programs, goals and mission.

Benefits

• Full benefits package
• Competitive salary commensurate with experience

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree