Director of Housing and Residence Life - Nevada State University

Capstone on Campus Management LLC•Henderson, NV

5d•$70,000 - $75,000

About The Position

The Director of Housing and Residence Life is responsible for creating a safe, engaging, and financially sustainable living environment. This position will manage and oversee daily operations, including budgeting, staff supervision, billing and collections, leasing and marketing, resident programming, and facility maintenance.

Requirements

Bachelor’s degree is required. Master’s degree student personnel, higher education, business or a related field of study is preferred.
3-4 years of full-time experience in Housing/Residence Life at a College or University.
Experience working with undergraduate student populations.
Supervision experience of full-time staff members
Must possess strong interpersonal, communication (oral and written) skills, and computer competency.
Must possess strong customer service skills

Nice To Haves

Experience in facilities management or asset management including management of operating and capital budgets is preferred but not required.
An ideal candidate will have strong experience in financial reporting, facilities management/maintenance and capital planning, marketing (print, online, social media and events), managing housing contracts/assignments, accounts receivables/payables and feels comfortable and is fluid in social media platforms.
Has excellent verbal and written communication skills to interact with campus partners, students, staff, families, and community members are needed.
Effective time management, attention to detail, and the ability to manage competing priorities will be necessary for success too.

Responsibilities

Oversee daily site operations to ensure efficient management.
Supervise and evaluate an on-site team, including the Assistant Director of Operations, Assistant Director of Residence Life and Maintenance Supervisor
Manage human resource functions, including hiring, training, payroll processing, benefits administration, and performance evaluations.
Serve as the primary liaison with campus partners, property ownership, and COCM corporate staff.
Provide regular updates through weekly and monthly operations and leasing status reports.
Ensure proper execution of daily maintenance tasks, preventative maintenance plans, and housekeeping.
Manage vendor relationships and negotiate service contracts.
Oversee unit turnovers, coordinating with vendors and staff to prepare for student move-ins.
Collaborate with the maintenance team to complete work orders promptly.
Develop and execute comprehensive marketing plans and leasing timelines in collaboration with campus partners.
Represent the community at recruitment events to attract prospective residents.
Oversee the operating and capital budgets, including preparation, approval, and management.
Monitor expenditures to ensure alignment with budget expectations and plan for unexpected costs.
Approve accounts payable and submit monthly budget variance explanations.
Maintain communication with COCM accounting staff.
Overseeing resident billing and collections.
Oversee the develop and implementation of a residential life curriculum and student programming.
Serve as the housing appeals officer for student conduct matters, maintaining accurate records.
Participate in an after-hours emergency response rotation.
Organize and manage move-in and move-out processes.
Work evenings and weekends as required to support community needs.
Perform other duties as assigned by leadership.