Director of Housekeeping

Hilton • Milwaukee, WI

398d

About The Position

The Director of Housekeeping at Hilton Milwaukee City Center is responsible for leading the Housekeeping Department to maintain high cleanliness standards throughout the hotel. This role is crucial in enhancing guest satisfaction and overall profitability by ensuring effective management of housekeeping operations and staff.

Requirements

• Minimum of 5 years of Hotel Management experience preferred.
• Minimum of 2 years of Housekeeping experience in a hotel setting highly preferred.
• High School Diploma required, advanced degree in hospitality related field preferred.
• Supervisory skills, with the ability to successfully develop and retain a quality staff and maintain harmonious associate relations.
• Good interpersonal skills and verbal communication skills.
• Complete knowledge on operations of all cleaning equipment and material, including vacuum cleaners, push carts and normal cleaning chemicals.

Responsibilities

• Oversees the employee life cycle for Housekeeping Associates including interviewing, hiring/termination, training and disciplinary action.
• Establishes and maintains effective Employee Relations.
• Updating cleaning procedures and policies as needed.
• Responsible for inventory control of Housekeeping supplies, linen and equipment.
• Inspects public areas on a regular basis.
• Plots direction and long term goals for the Housekeeping Department.
• Controls and analyzes departmental cost to ensure performance against budget.
• All other duties as assigned.

Benefits

• Medical, dental, vision and company-paid life insurance
• Free downtown parking
• Begin earning PTO immediately
• Free meal every shift
• Employee recognition programs
• Annual wage increases
• Hotel and movie theater discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Accommodation
• Education Level: High school or GED