Director of Housekeeping

Viejas Casino & Resort•Alpine, CA

16d

About The Position

Responsible for monitoring all aspects of the services performed in the Housekeeping Departments throughout the facility. Develop and maintain consistent standards in the Housekeeping operations to ensure an exceptional level of cleanliness in guest rooms, public areas, restaurants, and pools. Plans, organizes, coordinates, conducts, and evaluates work performance in terms of staff relations, customer service, and efficiency of the Housekeeping Department. Analyzes and determines personnel requirements and problem solving and is responsible for the administrative functions of Housekeeping Department and personnel. Plans, implements, and evaluates on-the-job training, in- service education, continuing education of all Housekeeping Department personnel as well as orientation of newly assigned personnel. Responsible for the long-term direction of Housekeeping Department, including improvements and projects. Plans, manages, and coordinates the daily operations of the housekeeping team, including training, performance reviews, coaching, development, and disciplining of team members. Monitors work flow to ensure safe practices, work quality and accuracy; ensures compliance to applicable rules and regulations and policies and standard operating procedures. Ensures that the team members are completing tasks in a safe manner and in compliance with all applicable safety regulations and/or rating standards. Develops and conducts monthly departmental training and related education programs such as techniques of cleaning and sterilizing facilities, use of chemical agent and equipment, collection and disposal of infectious materials and general environmental maintenance. Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards. Develops and implements standards and procedures with focus on resource conservation and sustainable practices. Works with other departments to schedule cleaning projects and ensures requests are accommodated in a timely and efficient manner. Manage the selection, training, and development of employees with an eye toward maximum employee satisfaction, productivity and guest satisfaction. Monitors and manages the departmental budget and inventory control to minimize cost. Designs, plans, and coordinates special projects to improve, enhance, repair and maintain the hotels. Maintains required records, gathers statistics and prepares reports as required. Ensures a safe and hazard free work environment. Performs other duties as assigned.

Responsibilities

Monitoring all aspects of the services performed in the Housekeeping Departments
Develop and maintain consistent standards in the Housekeeping operations
Plans, organizes, coordinates, conducts, and evaluates work performance
Analyzes and determines personnel requirements and problem solving
Responsible for the administrative functions of Housekeeping Department and personnel
Plans, implements, and evaluates on-the-job training
Responsible for the long-term direction of Housekeeping Department, including improvements and projects
Plans, manages, and coordinates the daily operations of the housekeeping team
Monitors work flow to ensure safe practices, work quality and accuracy
Ensures that the team members are completing tasks in a safe manner
Develops and conducts monthly departmental training and related education programs
Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards
Develops and implements standards and procedures with focus on resource conservation and sustainable practices
Works with other departments to schedule cleaning projects
Manage the selection, training, and development of employees
Monitors and manages the departmental budget and inventory control to minimize cost
Designs, plans, and coordinates special projects to improve, enhance, repair and maintain the hotels
Maintains required records, gathers statistics and prepares reports as required
Ensures a safe and hazard free work environment
Performs other duties as assigned

Benefits

Retirement 401(k) with company match
Medical, Dental, Vision Benefits (80% paid by Viejas)
Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)
Accident, Critical Illness & Disability Insurance Available
Employee Assistance Program
Bonus Eligibility for all Team Members
$5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)
Unlimited Chiropractor Benefit with $10 co-pay
Gym Membership Reimbursement
Viejas Pit Stop Fuel Discount
Benefits vary for PT and FT employment