Director of Housekeeping

Lore Group•Washington, DC

37d•$65,000 - $75,000

About The Position

Riggs Washington DC sits on the iconic downtown corner of Penn Quarter’s 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel’s 181 guest rooms offers a playful nod to the building’s legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.

Requirements

Fun and welcoming personality is a MUST
Minimum of 4 years in a management position and/or supervisory role
A minimum of 4 years direct, related experience in similar position in luxury, upscale hotel
Excellent communication skills; both verbal and written
Possess poise, elegance, and calm demeanor in all situation
Exceptional organizational skills
Flexible schedule is required to meet the needs of the business

Nice To Haves

Bachelor’s degree in hospitality or related field
Multi-lingual skills
Willingness to learn and adapt in new situations
Prior experience designing, implementing, and leading effective training programs for continuous improvement

Responsibilities

Greet guests in a warm, personable, sincere, and friendly manner
Lead, direct and motivate all housekeeping staff members
Maintain a flawless relationship with the entire hotel team & be the main point of contact for the hotel leadership team
Assist in recruiting the best-in-class staff and manage the development, motivation, and retention of our team
Train, mentor, and coach Housekeeping staff on Riggs standards
Create standardize operational procedures for the Housekeeping Department
Responsible for staff scheduling & payroll
Advise and guide supervisors on hotel operation standards
Collaborate and communicate with all departments to ensure seamless guest satisfaction

Benefits

Medical, Dental & Vision Insurance (for full-time employees)
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
10 Days Vacation - Plus every year an extra day
Company Paid Life Insurance 1.5X annual salary
Employee Assistance Program
Referral Incentive
401K with 5% Match
Training and Development Programs
Additional perks via United Healthcare
Complimentary Employee Meals
Employee Recognition programs