Director of Hospice Services

Lightways Hospice and Serious Illness Care•Joliet, IL

About The Position

Founded in 1982 as Joliet Area Community Hospice, Lightways Hospice and Serious Illness Care is an independent, nonprofit healthcare provider licensed in 11 counties in northwest Illinois. We provide exceptional serious illness care, hospice care and grief support for adults and children. The majority of our direct patient care is in the field with Lightways team members providing care in the home, nursing facility or assisted living facility. We also have a 24-bed inpatient unit in Joliet. Non-clinical staff are based out of our Joliet administrative offices. We are currently seeking a full time Director of Hospice Services to assist with the overall direction of hospice clinical services.

Requirements

RN in Illinois
Bachelor's degree
Minimum of three years of management experience in hospice or related healthcare field.

Nice To Haves

Master's preferred

Responsibilities

Coordinate and oversee all direct and indirect patient services provided by clinical organization personnel.
Provide guidance and counseling to direct reports including Team Leaders, when applicable, to assist them in continually improving all aspects of hospice care services, including those provided through organization personnel.
Assist Team Leaders, when applicable, in managing clinical teams and planning.
Provide help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated.
Responsible for monitoring, assessing, and implementing changes to improve Consumer Assessment of Healthcare Providers and Systems Survey (CAHPS) scores.
Responsible for all staffing levels (hire, evaluation, and termination) of organization personnel.
Conduct staff evaluations annually or more frequently if indicated.
Able to assist with on-call as scheduled.